Hello,


Hope you are doing good.....



Please find the below job description and revert back with suitable resumes.



*Role: DevOps – Operations Lead*

*Location: Seattle, WA*

*Duration: Long Term*



*Key Skill: Java Script Exp*



*Required Qualifications:*

* 7+ years of Development experience/ Application Support

* 5 + years of experience to troubleshoot Web or Single Page applications,
Web Services and ITIL processes

* Experience in troubleshooting using Splunk, App Dynamics will be a plus

* Knowledge of Javascript, shell, Python scripting

* Expertise supporting desktop, mobile, tablet, and web-based software

* Strong work ethic, integrity, customer service and communication skills

* High attention to detail and Ability to multi-task

* Ability to recognize and address sensitive issues prior to customer
escalation

* Top-notch application troubleshooting skills

* Good Knowledge on design principles and best practices in implementing
Web API

* Experience of working on Enterprise systems with complex architecture



*Primary Duties and Responsibilities:*

* Support, triage, and troubleshoot customer support issues for new Client
Digital Delivery application

* Fix issues as needed and work with the development team to address them

* Take the lead on high visibility, high priority and difficult support
issues

* Work with directly with customers to identify and replicate problems

* Develop support documentation for tier 2 and tier 3 support

* Perform RCA (Root Cause Analysis) for the Hotfix issue

* Support daily/weekly Client deployment

Secondary Duties and Responsibilities:

* Proactively identify issues before customer escalation

* Maintain technical skills and expertise through continuing education and
training.

* Collaborate/partner with other teams including Business Teams, Enterprise
Testing, Release Management, Project Management, and Application Support
for successful delivery of systems enhancements.



*Need below details ASAP: *


Candidate Name



Job Title and Location



E-Mail



Home No



Cell No



Skype ID

LINKEDIN

Current Location (City & State)



Availability for Interview (Time & Date)



Work Authorization

Year Of Entry

Visa Validity

Year Of Graduation

Date Of Birth (MM/DD/YYYY)

Salary



Last 4 digits of SSN



---

*Thanks*

*Bharat Kancharla*

*[image: flexera]*

*Email: Bharat@ <sat...@flexeraglobal.com>flexeraglobal.com
<http://flexeraglobal.com>*

*(281) 306-0500 Ext: 108(Desk) ||(281) 306-0508(Direct)|| (281)
306-05010(Fax)*

*136 Eldridge Road, Unit: C, Sugar Land, TX-77478*

*www.FlexeraGlobal.com <http://www.flexeraglobal.com/>*

*Member: (IT Serve Alliance)*

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