Hope you are doing good.....
Please find the below job description and revert back with suitable resumes.
*Role: DevOps – Operations Lead*
*Location: Seattle, WA*
*Duration: Long Term*
*Key Skill: Java Script Exp*
* 7+ years of Development experience/ Application Support
* 5 + years of experience to troubleshoot Web or Single Page applications,
Web Services and ITIL processes
* Experience in troubleshooting using Splunk, App Dynamics will be a plus
* Expertise supporting desktop, mobile, tablet, and web-based software
* Strong work ethic, integrity, customer service and communication skills
* High attention to detail and Ability to multi-task
* Ability to recognize and address sensitive issues prior to customer
* Top-notch application troubleshooting skills
* Good Knowledge on design principles and best practices in implementing
* Experience of working on Enterprise systems with complex architecture
*Primary Duties and Responsibilities:*
* Support, triage, and troubleshoot customer support issues for new Client
Digital Delivery application
* Fix issues as needed and work with the development team to address them
* Take the lead on high visibility, high priority and difficult support
* Work with directly with customers to identify and replicate problems
* Develop support documentation for tier 2 and tier 3 support
* Perform RCA (Root Cause Analysis) for the Hotfix issue
* Support daily/weekly Client deployment
Secondary Duties and Responsibilities:
* Proactively identify issues before customer escalation
* Maintain technical skills and expertise through continuing education and
* Collaborate/partner with other teams including Business Teams, Enterprise
Testing, Release Management, Project Management, and Application Support
for successful delivery of systems enhancements.
*Need below details ASAP: *
Job Title and Location
Current Location (City & State)
Availability for Interview (Time & Date)
Year Of Entry
Year Of Graduation
Date Of Birth (MM/DD/YYYY)
Last 4 digits of SSN
*Email: Bharat@ <sat...@flexeraglobal.com>flexeraglobal.com
*(281) 306-0500 Ext: 108(Desk) ||(281) 306-0508(Direct)|| (281)
*136 Eldridge Road, Unit: C, Sugar Land, TX-77478*
*Member: (IT Serve Alliance)*
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