Hello All,
Please find the job description and let me know the interest. Please reply
at *singhpiyush.itsci...@gmail.com <singhpiyush.itsci...@gmail.com>*
or *moha...@itscient.com

*Position:* IVR Tester
*Location:* Chevy Chase, MD
*Duration:* 6+ Months

*Job Description:*

   -  IVR development/ Test & validation and Automation
   -  CISCO Voice platform- UCC, CVP, ICM , CTI and Agent desktop.
   Application development,
   -  QA - Automation experience in CYARA Replay and Agent Automation.
   -  Rich experience in CTI - softphone Automation.
   -  Test and validation,
   -  Automation skills, experience in tools - CYARA/ Hammer etc
   -  Automation approach for self-service IVR and agent end point using
   CYARA automation suite- CYARA Replay and Virtual agent
   -  IVR Self-Service Automation with both Speech and DTMF inputs.
   -  100+ manual test case automation across all the ~12 IVRs.
   -  Evaluating 1500+ agent skill groups, routing paths and Agent
   behaviors for virtual agent automation.
   -  Validate ICM CTI attached data, KVPs such as policy number, policy
   type, customer name.
   -  CYARA replay and Virtual agent test scripts development.
   -  Developing regression test campaigns using the automated scripts.
   -  Regression and load test execution.
   -  Reports generation using CYARA replay.

Minimum work experience: 5 to 8 years


*Thanks & Regards  ......PIYUSH   || Technical Recruiter |||| IT-SCIENT ||
Fremont, CA ||    Phone : 510.870.5083 || Fax : 877.701.4872 ||Email
:singhpiyush.itsci...@gmail.com <singhpiyush.itsci...@gmail.com> or
moha...@itscient.com <moha...@itscient.com> || Web : www.itscient.com
<http://www.itscient.com> ||*

You received this message because you are subscribed to the Google Groups 
To unsubscribe from this group and stop receiving emails from it, send an email 
to reqsresumes+unsubscr...@googlegroups.com.
To post to this group, send email to reqsresumes@googlegroups.com.
Visit this group at https://groups.google.com/group/reqsresumes.
For more options, visit https://groups.google.com/d/optout.

Reply via email to