Greetings form *Diverse Lynx, LLC*.

We have an urgent need for a *Senior ServiceMax and SFDC Consultant *for
one of our clients *Sylmar ( Los Angeles), CA*. Please go through the below
requirement if you or your consultants are open for projects and interested
in the below requirement ,Please respond back with latest resume along with
details ASAP.

*Title: *Senior ServiceMax and SFDC Consultant

*Location: *Sylmar ( Los Angeles), CA

*Duration: *6+ Months

*Req Details:*

This requirement is for a senior ServiceMax + SFDC Consultant/Advisor with
SFDC Certifications (ADM201 mandatory + ADM301 / Sales Cloud / Service
Cloud).  This is NOT a simple Business Analyst requirement, but a
Salesforce and ServiceMax Consultant/Advisor, who can do state-of-the-art
Solution Design in Salesforce and ServiceMax.

·         As a ServiceMax and SFDC Consultant, the person should have
driven or played an integral role in a minimum of 4-5 different ServiceMax
and implementations, of not less than 6 months each.

·         *Total IT industry experience of atleast 15 years, with atleast
10 of those in and ServiceMax*.  Projects experience with
specific reference to CRM Roadmap planning and
ServiceMax/Salesforce/  Implementation/Architectural oversight
will be necessary.

·         Knowledge of ServiceMax and Sales Cloud and
Service Cloud – should have experience working with ServiceMax, and with
SFDC objects, configuration and administration essentials.

·         Apex/Visualforce knowledge will be nice to have, but not
mandatory, as long as the person has very good experience in doing Solution
Design/Technical Design.

·         Ability to capture requirements from business users –
requirements may pertain to implementation of ServiceMax/SFDC Service/Sales
Cloud/Chatter,  or  may pertain to development of pure-play
Custom-applications on the platform.

·         Knowledge of Requirements Analysis and Management
processes:     Very strong hands-on experience and high degree of comfort
in  preparing Requirement artifacts like BRD, SRS (Functional
requirements), Gap analysis documents/Use-cases, and Solution Design

·         Important!   --   Very good Experience in Designing solutions in
ServiceMax/SFDC/ based on a BRD,  and  churning out a Solution
Design / Technical Design Document.

·         Experience in interacting with Business teams and Users across
different geographies, and in running end-to-end Requirements-gathering and
Design-brainstorming sessions.

·         Also need to be able to build prototype configurations in
ServiceMax/SFDC/ as part of Design phase.

·         Good communication and analytical skills are a Must –  the person
should be able to grasp user requirements quickly, and also be able to
present information to users effectively during design / prototype reviews
/ JAD sessions.

·         Experience in Onsite-Offshore coordination:  Coordinate with
Development/Configuration and Testing teams during build and deployment
phases of the project.  Also, will need to liaison between IT and business
teams to help clarify questions and requirements.

·         Late-evening and/or early-morning calls with Offshore
development/configuration/testing teams will be part of the Project in the

·         This is a position for an experienced Consultant, and the person
will not only interact with different Business and IT teams on a day-to-day
basis, but will also be the key person responsible for winning the
confidence of the main Project Sponsor (VP/Executive Director level) as
well as the Enterprise Architecture team at the client-site.

*Thanks & Regards*

*Ankur Gulati*

Diverse Lynx* | ** |*

300 Alexander Park, Suite 200 Princeton, NJ 08540
P: 732-452-1006 Ext 238 | *

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