Pleasure mailing you. I came across your profile in job portal and wanted
to touch base with your regarding one of our Global Implementation
Please go through the below requirement and let me know if you are
comfortable for the position.
Please send me your updated resume along with the best hourly rate, visa
status and availability.
An early response is really appreciated.
Title: *Genesys consultant for L3 production Support*
Location: Phoenix, AZ
1. L3 production support to maintain Genesys solution and its integration
with various third party components.
2. Release planning and release management to deploy development code to
higher environments (QA and PROD).
3. Infrastructure support for Genesys solution which includes application
and database servers.
4. Coordinating with various teams to troubleshoot issues in production, QA
5. Point of contact for business counterpart to address various technical
as well as system oriented issues to provide on time and precise solution
as and when required.
6. Configuration and support for Genesys solutions which involves Genesys
Outbound, Inbound, iWD, Reporting, Workspace Desktop Edition and other
7. Arranging conference calls with different teams to address issues which
needs attention from respective teams.
8. Genesys solution deployment, configuration and testing for higher
Thanks & Regards,
Work: 909-610-3103 Ext: 116.
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