*Hello All,* *Hope you are doing fine !!* *Please find the requirement below ; If you find yourself comfortable share me the profile at my contact 510-516-7899 // vi...@itscient.com <vi...@itscient.com> // vicky.kumaritsci...@gmail.com <vicky.kumaritsci...@gmail.com>*
*Position: QA IVR dev & Test (CYARA)* *Location: Chevy Chase, MD* *Duration: 6+ Months* *Job Description*: *Strong Cyara skills is what we are looking at.* - *IVR development/ Test & validation and Automation * - *CISCO Voice platform- UCC, CVP, ICM , CTI and Agent desktop. Application development, * - *QA - Automation experience in CYARA Replay and Agent Automation. * - *Rich experience in CTI - softphone Automation. * - *Test and validation, * - *Automation skills, experience in tools - CYARA * - *Automation approach for self-service IVR and agent end point using CYARA automation suite- CYARA Replay and Virtual agent * - *IVR Self-Service Automation with both Speech and DTMF inputs. * - *100+ manual test case automation across all the ~12 IVRs. * - *Evaluating 1500+ agent skill groups, routing paths and Agent behaviors for virtual agent automation. * - *Validate ICM CTI attached data, KVPs such as policy number, policy type, customer name. * - *CYARA replay and Virtual agent test scripts development. * - *Developing regression test campaigns using the automated scripts. * - *Regression and load test execution. * - *Reports generation using CYARA replay.* *--* *Thanks,* *Vicky Kumar|| IT-SCIENT || Phone USA : (510) 516-7899 || Fax: 877.701.4872 || Email: vi...@itscient.com <vi...@itscient.com> || Web: www.itscient.com <http://www.itscient.com/> ||* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
