*Position: Business Analyst* *Location: Columbus,OH*
*Duration: 12 months* Must Locals only who can go for in person. *Shift Assignment 7:30 - 4:00* *Roles and Responsibilities:* - Provide customer support on a daily basis; taking customer calls, document issues and addressing or redirecting problems to our IT partners - Support functional testing with new projects/ development - Ability to manage small/medium projects to completion; working with customers, understanding needs/requirements, working with IT to implement development, test, and ensure customer satisfaction - Customer report development - Security support for* Core HR and Administration systems* *Daily Tasks:* - Provide customer support on a daily basis; taking customer calls, document issues and addressing or redirecting problems to our IT partners - Manage issues inbox and tracking. - Document Honda HR processes as required - Develop and support testing for new projects and system enhancements - Manage security requests *Required Skills:* - Excellent customer orientation - Knowledge of HR systems (Kronos, PeopleSoft) - Ability to work with customers and IT to problem solve issues - Ability to read and write SQL queries to support customer requests - Excellent organizational skills to track customer issues through completion *Desired Skills:* - Ability to manage small/medium projects to completion; working with customers, understanding needs/requirements, working with IT to implement development, test, and ensure customer satisfaction - Knowledge of general HR / ADM processes -- *Thanks & Regards* Rathna kumar Bourntec Solutions, Inc., Phone: 847 780 1045 rat...@bourntec.com -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
