Hello Greetings From,
IDC Technologies Inc. Any interest in following position. Title: *EMR System Admin * Location: NY or NJ (Locals Only) Duration : 6+ Months *Job Description* Administers the day-to-day IT operations and acts as the subject matter expert for the hospice systems (eg.Suncoast, Solutions, CareFusion). Identifies opportunities for system enhancements; plans and manages the implementation of new system features. Coordinates with client Provider Services and Education departments on development and delivery of new/updated system training modules; provides technical, operational and project management support to Hospice teams. Works under general supervision. Responsibilities · Provides second-level support for Hospice information systems which includes troubleshooting, resolving and documenting solutions for system issues; distinguishing between break-fix and education opportunities, assigning support requests to clinical education as appropriate; developing and distributing “best practice” bulletins; and providing training to staff and management on effective use of systems. · Participates in Client data warehouse and custom interface projects and trains staff and management on running reports. Designs, builds and maintains daily reporting dashboard for Hospice leadership. · Ensures system operations comply with contractual agreements, CMS standards and DOH regulations. Manages clinical re-design of SunCoast for new policies, procedures and regulation. · Monitors and participates in vendor-managed client support forum; receives announcements, performs impact analyses for Hospice system updates and upgrades; and develops and executes testing, implementation, communication, and contingency plans. · Maintains Hospice systems administration policy and procedures; develops and delivers training modules for administrative users; supports clinical education team in development and delivery of clinical training modules; and provides on-site technical support at instructor-led training classes as needed. · Prepares analysis of business operations process reviews; collaborates with various internal and external resources to identify, develop, and implement technical solutions and/or system enhancements that will create efficiencies in aforementioned business operations workflows. · Analyzes maintenance of “system hygiene”, and develops, documents and executes plans to optimize system settings and performance. · Provides clinical help-desk support for field staff. Acts as first level support and resolves questions and troubleshoots issues for all Hospice system users. Manages IT QA, Hospice IS and other User Acceptance Testing for system upgrades and other technology changes, compiles documentation of testing results and delivers testing documentation and analysis to relevant parties. Supervises installation of EMR vendor software in the test and production environments. Collaborates with corporate IT to document and monitor appropriate system access rights, and to establish appropriate client-server architecture for system users. Participates in special projects and performs other duties as assigned. Qualifications *Education:* Bachelors degree in Computer Science, Business or other related discipline, or the equivalent combination of education and work experience required. *Experience:* Minimum of five years of experience in the IT or business operations, preferably in a Hospice or health care organization, required. Experience developing and maintaining third party software company/vendor relationships required. Knowledge and understanding of problem tracking and escalation process required. Prior experience working with Sun Coast system or other third party software preferred. Intermediate to advanced level knowledge of relational database systems (able to navigate EMR schema with ease) required. Ability to leverage Micro Soft Access and Crystal Reports or equivalent required. Demonstrated strong analytical skills, including problem solving and troubleshooting, and the ability to apply technology to clinical environment required. Ability to manage multiple projects concurrently required. Ability to converse with both technical and non-technical staff required. Thanks and Regards Tabish Abdin Technical Recruiter IDC Technologies Inc. 1851 McCarthy Boulevard, Suite 116|Milpitas, CA – 95035 Ph: 408-668-9301 Email: [email protected] Website: www.idctechnologies.com; -- *Please send me the resume-* *[email protected] <[email protected]>* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
