*Additional Skills / Keywords:*
*Published Description:* *Our client in Braintree, Massachusetts is seeking an IT Release Manager. * *Candidate must be able to work in the US without sponsorship.* *Profile Summary:* The release manager is responsible for managing the end to end lifecycle of a release by following the Voya Release Management process. This process encompasses the planning, design, configuration, build, test and production implementation of hardware and software modifications from inception through post implementation verification. Takes ownership and ensures coordination of all release activities with members of the Business, IT, and Project Management areas. *Profile Description:* - Manage the life-cycle of a release for hardware and software modifications and new deployments by following the release management process as well as other core IT service management processes as needed, across multiple application suites. - Build a release roadmap to identify scope and timelines in collaboration with team members and leadership to plan execution minimizing/avoiding risk of collision with other changes/releases. - Complete the major activities for the release life cycle for assigned releases using the service management tool through each tollgate. Acquire required approvals from business stakeholders and project management, following and executing all IT service management processes as needed. - Identify risks, manage interdependencies and timing concerns, to ensure milestone adherence and ensure that release integrity can be measured. - Coordinate efforts with other release managers and application suite managers, for large multidiscipline teams in a matrix management organization with tasks associated with the release scope, to confirm resource availability (escalate to senior leaders as appropriate for follow-up). The disciplines include operations, BA/BSA, QA, developers, project management, infrastructure, senior business & IT leaders, and supplier resources & leaders. - Create release plans and conduct release readiness -, milestone - and business go/no-go reviews with technical team, project managers and the business stakeholders to include release policies, milestones, test plan and success criteria. - Develop communication plans including scope and change control management with stakeholders and team members. Communicate plan of execution and impact to asset owners affected by release. Communication and escalate issues related to the release plan, scope, schedule, implementation quality and final results of the executed release. - Provide metrics, release scorecard and reporting for all releases and escalates as appropriate. - Coordinate execution plan and monitor activities during the release implementation, ensuring technical support is available to assist technical resources before, during and after the installation, and that any production issues are identified, tracked and resolved during the post installation phase. - Adhere to SLA agreements and/or request approval for deviation from SLA’s if it meets process policies and guidelines for such approvals. - Participate in post implementation review and continuing service improvement meetings. - Participate in CAB and release advisory meetings to review release and changes. - Other duties and projects as assigned. *Knowledge & Experience:* - Bachelor’s degree in Computer Science or related field. - 3+ years of release management experience or enterprise-wide project management. - 3+ years of experience in application and hardware implementation environment. - Advanced knowledge of software development lifecycle. - Demonstrated effective leadership, problem solving and critical thinking skills. - Very strong written and verbal communication skills. - Strong Project management & organizational skills. - Demonstrated ability to collaborate & ability to build relationships with various stakeholders in a matrixed environment. - Proven record of flexibility and ability to adapt to changing priorities. - Proficient with Microsoft Office Excel and PowerPoint *Additional Considerations:* - ITIL v3 Foundation certification a plus. - Detailed understanding of ITIL Release, Change and Configuration Management a plus. - Exposure and familiarity with automated testing tools a plus. - Experience with ServiceNow and analytics tools a plus. - Understanding of client's Change management & Release ------------------------------ -- *Naveen Tripathi* * Technical Recruiter* *Zenith tech Solutions* * Desk: **518 621 0048* *Fax:* *518-244-4977* <518-244-4977> *3 COMPUTER DR West,* *Suite #107* *ALBANY, NY 12205* *[email protected] <[email protected]>* *Hangout id: [email protected] <[email protected]>* *DISCLAIMER:* Note: This is not an unsolicited mail. 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