Hello Associates,

Any available local consultants for *QA Tester with Genesys* *experiences*
I have an excellent project with my client at  *Remote Role*



Job Title: QA Tester with Genesys experiences

Duration: 1-4 years

Location: - *Remote Role.*

Interview Process Phone/Video

Healthcare with Genesys Contact center technology.

*Experience will set candidates apart from one another:* Cyara, Extensive
testing background contact center application.

Primary Responsibilities:

   - Effectively plan, define test Strategy/Test Cases, provide QA
   estimates, and provide test management and Test Reporting throughout the
   Testing cycle
   - Create test cases, perform manual/automated testing and log detailed
   defects in Rally
   - Collaborates with project teams to understand project architecture and
   business requirements to devise an automation test strategy and test plans
   - Work closely with product owners and scrum masters to determine
   acceptance criteria for testing
   - Should be able to understand the technical details of the product and
   assist development team in trouble shooting issues
   - Should be able to analyze quality of the product before rolling to
   customers by analyzing and validating defect leakages
   - Communicating with QA Lead, Dev Lead and Technical Managers on the
   activities about the project work through e-mail, written and verbal
   - Experience in developing Manual and automation test strategies with
   CYARA
   - Design and develop scalable, flexible, and cross-platform automation
   test frameworks.
   - Be responsible for ongoing continuous improvement to build testing
   efficiency and effectiveness through the use of innovative QA practices and
   automation tools and close collaboration with development and business

Required Qualifications:

   - SELENIUM FRAMEWORK experience required
   - Proven track record with a minimum of 7 years software/computer
   engineering experience
   - Prior experience in Software quality assurance technical testing in
   one or more of the following Voice Contact Center technologies (Voice, IVR,
   Call Routing, CTI and Agent Desktop and call routing)
   - 5+ working knowledge building out automation frameworks with in
   Enterprise SQA, deep knowledge of automation best practices.
   - 5+ years proven experience transforming manual testing teams to high
   efficiency, Automation centric SQA teams.
   - Experience with Performance testing using Jmeter (Nice to have)
   - Experience in testing Genesys call routing, CTI custom softphone
   applications; IVRs validation is a plus
   - Working knowledge of Genesys/Cisco Framework, reporting, routing and
   multi-channel components
   - Experience using Agile Central, Selenium, and Cyara for automated
   testing.
   - Experience with tools like JMeter, New-Relic, Performance Center and
   programming on JAVA.
   - Excellent communication and presentation skills.

Preferred Qualifications:

   - A Bachelor of Science Degree in Computer Science, Engineering.
   - Experience with SaaS products, Agile/Scrum, Devops
   - Experience with Rest APIs
   - Excellent problem solving and analytical thinking abilities.
   - Experience with relational databases such as Oracle and MS SQL Serer
   - Proficiency in MS Office (Visio, Word, Excel, Outlook, PowerPoint,
   Access)
   - Previous experience with onsite and remote/offshore team members
   - -----------------------------------------

Thanks & Regards.

Mazhar Uddin | Technical Recruiter

[image: http://www.mirthconsulting.net/assets/images/mirth2.png]

6353 N  Claremont Ave Chicago, IL. 60659

Direct: 312-414-6033 – 312-428-5615

[email protected] <[email protected]>|
www.mirthconsulting.net|

https://www.linkedin.com/company/mirth-consulting-inc/

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