Hello Friends, This is anand from Sure IT Solutions.
We have a very Urgent Requirement for Business Analyst. Please let me know your comfort ability. Please reply me back with updated resume Position: Business Analyst Duration: 12 months Location: San Francisco, CA **** @@@@ Need only Need Only GC's, EAD's, Citizens @@@@********* west coast consultants would be considered first. Position Description: Experience Level: 5-7 years tech experience with at least 3 years e-business focus. Description: Acts as a liaison between client area, technical organization, and other affected areas by planning, conducting, and directing the analysis of complex business problems to be solved through internet/intranet-based solutions. Responsible for producing business requirements. Develops project plans and schedules, including budgets. May perform quality assurance functions, systems testing, and user acceptance. The Title of this Position is: Product Operations Analyst Detail: AREA OF RESPONSIBILITY: Production Management Manage day to day operational aspects of supported applications. Work closely with internal partners and external vendors to manage production issues. Ensure appropriate focus is placed on production issues where the customer experience is adversely impacted. Assign similar severity to issues that result in system failures or our partners having to implement manual work-arounds. Whenever necessary, coordinate required resources to effectively resolve acute production issues. Work towards becoming the SME on supported applications, utilizing business specifications and development team interactions to gain knowledge of the system's intricacies. Performance competencies include: Leadership Partnership Decision Making Problem solving Analysis Negotiation AREA OF RESPONSIBILITY: Defect management Work closely with support teams as well as Product and Release Management to manage the backlog of production defects. Hold regular meetings to discuss the severity, impacts and technical details of new defects to ensure they are well understood and agreed on by all parties. Work closely with Release Management to ensure defects are prioritized for releases, taking in consideration the shared resources for projects and MRs. Attend release meetings to review technical documentation, sizings and ambiguities of requested defects to ensure smooth deployment. Coordinate ad-hoc meetings as needed to further clarify any and all details related to defects. Performance competencies include: Decision Making Communication Partnership Analysis AREA OF RESPONSIBILITY: Communication Become the central source of information related to the operational health of supported platforms. This will be achieved by carrying out regular Operations meetings where production issues can be raised and communicated from and to our internal partners. Communicate as needed to internal and external partners during and after production issues to keep them apprised of the status and impact as the issues develop. Communication may include email summaries, meetings or phone conversations. Effective communication is essential to obtain consensus on the impacts of production issues, their root causes and the optimal path to resolution. Performance competencies include: Written communication Verbal communication Presentations Negotiation AREA OF RESPONSIBILITY: Metrics and Analysis Establish and maintain repeatable and reliable operational metrics for supported applications that can be utilized to communicate the operational health of the application and to resolve customer impacts. Find or create opportunities for new reporting wherever possible. Perform analysis of production data utilizing available tools (Excel, Access, etc) to support decisions that are made in response to production issues or in anticipation of planned changes. Provide recommendations to management regarding decisions that affect the application based on reliable conclusions supported by data analysis. Utilize data to evaluate performance trends and to make recommendations to avoid problems before they manifest themselves. Performance competencies include: Quantitative Analysis Decision Making Platform and Skill Set Expertise: Analysis Skills : Business Analysis -- Best Regards, Anand. Sure IT Solutions Inc. 1801 W Queen Creed RD, Suite # 3, Chandler, AZ 85248 Tel: (602)-334-4539; 602-334-4548 Fax: (866) 322-0121 Email: [EMAIL PROTECTED], [EMAIL PROTECTED] http:/www.sureitinc.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "IT Jobs & Resumes" group. To post to this group, send email to [EMAIL PROTECTED] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.co.in/group/it-jobs--resumes?hl=en -~----------~----~----~----~------~----~------~--~---