*Hi Partners,* ** *Greetings,* ** *Hope you are doing Well!!!!!!!!!!!!!!!* ** *Please forward a profiles to **shan...@techconsultinc.com*<shan...@techconsultinc.com> ** *Here are the requirement details* **
IVR and CTI Analyst Location: MN Duration: 6-months *Seeking a senior systems analyst with experience in voice applications, IVR systems, and CTI. Work Tasks *Assesses, interprets, and documents customer needs and business requirements. Work with development staff to translate business requirements to technical requirements. Creates technical documentation Assess and document data transaction requirements and interactions between applications and backend systems Provides leadership and process oversight for analysis activities Project management as-needed of small-to moderate-sized initiatives Participates in QA testing activities as required Other tasks as assigned * Experience *1-3 years application development experience required Three years of systems and/or business analysis experience required One year of project management experience required Experience with voice applications, IVR, CTI, or ACD systems required Experience with Cisco contact center product line strongly preferred (CVP, ICM, Audium) Troubleshooting experience strongly preferred QA testing experience strongly preferred * * ** -- Regards, Shankar 248-522-6879 Technology consultanst inc -- You received this message because you are subscribed to the Google Groups "Oracle-Resumes" group. To post to this group, send email to oracle-resu...@googlegroups.com. To unsubscribe from this group, send email to oracle-resumes+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/oracle-resumes?hl=en.