*Greetings from* *HMG America** ....! ! !*
We are having below mentioned position with us currently. Please go through
the following job description and reply me if you have any interest in this
*Position: Database Service Delivery Manager
Location: Branchburg, NJ
Job Type: Fulltime**
A strong database service delivery manager with primary skills people and
service management exposure and Oracle, SQL technical skills.
•13+ years overall IT experience out of which last 5 years on Service
•End to end servicer delivery experience with onsite & offshore operation
•Should be involved in direct customer interaction & reviews at least at
•Experience in project management, transition management, Datacenter
•Experience in defining Service Improvement Plan (SIP), reviews and
•Good exposure to Infra technologies, ITIL processes & tools
•Good understating on budget and P&L management
•PMP & ITIL certification will be added advantage
•Ensure completion of project deliverables and adherence to timelines and
•Analyze and resolve issues/risks that have the potential to jeopardize the
ability to meet agreed upon deliverables
•Manage internal and external client expectations on all project
requirements and deliverables
•5-7 Years of experience on Database Administration / Support
•Customer facing, team SPOC, handling escalation calls, act as interface
between customer and Management.
•Prior exp. in Install, configure, manage, patching and upgrade oracle
9i/1Og/11g/12c, MS SQL Server 2005 and 2008.
•Prior exp. in Setting up Logical & physical Standby databases and monitor.
*HMG America LLC*
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