Dear Partner,


Hope you are doing great!



Please find below the urgent requirement and let me know if you have any
available consultant for the same.

Please share resume at *atu...@directionstaff.com*<atu...@directionstaff.com>



*Position:     Technical Writer*
* Location:    Bluffton SC*

*Duration:   12 Months +*


*  Mandatory Skills              *



•                    Bachelor’s degree in English, Communications or
comparable field

•                    Strong analytical and editorial skills, attention to
detail

•                    Excellent verbal and written communication skills

•                    Technical proficiency with Microsoft Office products

•                    Demonstrated ability to manage multiple tasks and
priorities to meet established deadlines

•                    Ability to work collaboratively across organizational
boundaries to accomplish tasks



*Desired Skills    *



•                    Healthcare experience a plus



*Job Responsibilities / Role          *



•                    Responsible for ensuring professionalism and
compliance in the company’s written correspondence with providers, health
plans, and subscribers.

•                    Works with Program Operations and Account Management
to design requirements for new implementations

•                    Is the lead point of contact in the absence of the
Director of Communications Support

•                    Provides training and guidance for new template
developers

•                    Reviews and completes letter change requests to ensure
the request is valid and health plan approved

•                    Drafts and loads new letters into DocGen to include:
assigning firing rules, setting transmission methods, testing and pushing
letters to production

•                    Reviews daily mailroom error report, performs
corrections and ensures the corrected templates are tested, pushed to
production and logged

•                    Reviews daily support requests and researches issues
to determine the root cause (no rule match, ineligible member, missing plan
code, etc.) and then recommends and/or makes corrections

•                    Reviews monthly audit reports by researching audit
findings to determine the cause and effects of the reported error to
recommend and/or make corrections

•                    Performs pre-release testing on new implementations,
change requests, logic changes, Planet Press migration and error
corrections. Reports unresolved formatting, system or logic issues as
identified

•                    Works with account management to identify and verify
business logic and mapping issues

•                    Develops schedule with mailroom to print and perform a
complete review of test letters

•                    Works independently to meet goals and ensure projects
are completed and deadlines are met



*Experience Level in Years (Range)           *Total experience of 5 years

-- 

   -

   Thanks & Regards,

   *ATUL MALVIYA*

   *DirectionStaff Inc.*

   *atu...@directionstaff.com <atu...@directionstaff.com>*
   Gmail Id : atuld...@gmail.com
   YMail Id :  *recruiter.atul@yahoo. <recruiter.a...@yahoo.com>in *
   www.linkedin.com/pub/atul-malviya/90/327/79b/

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