Below is the Job Description,
I really appreciate for sending an updated resume & best number with best
time to reach you.
JobTitle:Sr. Business Analyst (43147)
Location:Mounds View, MN
Duration: 6+ Months
Assess the business customer requirements, assess these requirements
against existing system capabilities and develop specifications or
enhancements that will achieve the customers and business goals.
Perform system support activities and monitoring that assures timely
resolution of Service Requests, preservation of global design and adherence
to validated testing and OCM protocols.
Including, but not limited to:
interpretation/definition of technical options for system changes,
identification of impacts to SAP integration points, updating of functional
documentation consistent with changes, and preparation and
execution of validated testing.
Facilitate issue resolution related to business processes, identifying
system options, testing scenarios and supporting knowledge transfer
Identify trends in system issues via Global Request System (GRS) tickets
and develop actions to minimizing the recurrence either through identifying
technical changes needed or providing recommendations
for end user training. Observe and evaluate industry trends and benchmarks
operations against industry standards.
Provide expertise on the Change Management process as well as ensure
oversight of assigned system changes throughout their entire lifecycle from
initiation, assessment, technical solution identification,
functional spec documentation, scheduling, development, testing,
implementation, and closure.
Interpret existing policies and recommend modifications. Ensures
governance, compliance, and regulatory processes are followed.
Provide process team performance metrics with regard to service request
resolution, change request cycle time, and other SAP application support
processes as required.
Proactively communicate information to end users and CoE community such as
downtime information, critical problems, planned changes, etc.
Establish appropriate relationships at all levels within the organization
to influence and execute strategy/operations.
Sandeep Reddy• Technical Recruiter • Panzer Solutions, LLC
45 Stuart Ave • Unit K• Norwalk CT 06850
Office: 203 -652 -1444 Ext 263 • Fax: 203-286-1457 • Email :
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