Role: Business Systems Analyst Location: Colorado Springs, CO
Duration: Long term *Job Description/Responsibilities: * ****Manager is NOT looking for candidates with 10+ years working experience. - As a Business Systems Analyst working with client’s Advanced Routing and Contact Center (ARCC) team, you’ll provide project leadership, business judgment, and analytical insight to support strategic and tactical initiatives globally. - You have a hunger to drive strategic and operational innovation based on analytical insight and the ability to get things done. You persuasively communicate your recommendations to senior-level executives and drive implementation, while facilitating communication between highly technical engineering staff and business stakeholders. - You will serve as product engineering’s interface to the business, providing technical platform knowledge, an understanding of the business objectives and how the two interrelate. - This includes providing technical solution alternatives, drafting business and system level requirements and capturing high level assessments during conceptual approach discussions. - You will be working for the team that is responsible delivery of Advanced Routing and Contact Center (ARCC) network-based product infrastructure and application development on both VoIP and traditional switched voice networks. - Projects may include operating system upgrades, feature enhancements customer implementations and others. *Qualifications: * ‒ A creative, self-starter who possess excellent analytical and critical thinking skills, and who has a strong sense of focus, organization, meticulous attention to technical and organizational detail and proven ability to deliver outstanding results in a timely manner ‒ Ability to serve as a communications conduit between highly technical engineering staff and business stakeholders by building positive relationships and trust through strong on-time delivery of projects and high quality work ‒ Experience in managing and driving suppliers and vendors in projects, including requirements definition, progress tracking and reporting as well as solution acceptance ‒ Facilitates meetings across product stakeholders to determine business requirements for new products, feature enhancement and infrastructure initiatives and translates these requirements into functional specifications and a detailed systems requirements that feeds into detailed design definition. ‒ Elicits, analyzes, specifies, develops and validates the business need, objective and benefit of every project and is responsible for documenting and communicating this information to Management. - Supports strategic decisions and drives product vision through the collection, analysis, interpretation and communication of information to key decision-makers. ‒ Solid understanding of one or more of the following areas: VoIP, Contact Center, Toll Free, IVR, CTI, Linux, IP Communications, Telecommunications ‒ Ability to deal with fast pace work environment often having to change priorities ‒ manager is only looking for 5 years total work experience, 3 of those years need to be with business analysis or systems analysis experience. Desired Skills: MBA -- Tim Poole | K-Source INC tim@k <t...@tammina.com>sourceinc.com Direct : 469-213-1614 248-458-1322 ext 222 gtalk : tim.tamm...@gmail.com <t...@tammina.com>| -- You received this message because you are subscribed to the Google Groups "Resumes" group. To unsubscribe from this group and stop receiving emails from it, send an email to resumes+unsubscr...@googlegroups.com. To post to this group, send email to email@example.com. Visit this group at http://groups.google.com/group/resumes. For more options, visit https://groups.google.com/d/optout.