Hi Partners,

Please find the *requirement details *below and let me know if you have any
Send me profiles at *vam...@grmi.net <vamshi_ru...@aesinc.us.com>*

 *Job Description:*

*Job Title         : Incident Management Location        : *California, CA

*Duration        : *6 Months+

*Must have skills: Incident Management*

   - Enterprise experience in Data Center, experience on running multi
   infra operations
   - Prioritized items in RISK matrix. This person will translate those
   Risks in Run Books.
   - Ex- if 10 servers goes down, what are the next steps, next escalation
   mechanism etc.
   - Very good understanding of escalation process and ability to document
   the same
   - Comfortable with Technical writing of Recovery procedures and Fail
   over procedures (for example, how the various teams will recover if
   something fails)
   - Strong engineering background and ability to drive documentation and
   this person will need to work/communicate with different teams
   - Understanding of VRU/IVR domain is desired but not necessary

*Thanks and Regards,*

*Vamshi *

*Ph: **678-916-7122* <678-935-7980>* || F: (**678) 807-2692* <6788072692>

Global Resource Management (GRMI, Inc),

5400 Laurel Springs Parkway, Suite 902, Suwanee, GA

*vam...@grmi.net <srid...@grmi.net>* || <sean.g...@gmail.com%7C> *www.grmi.net

Gtalk/YIM: vamshi.staffing

*GRMI...Not Just a Name...A Commitment to Excellence*

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