Please review the below requirement thoroughly it. If interested, please
reply with matching resumes

Position : Voice Network Engineer
Location : Houston, TX
Duration : 6+ months
*Job description :*

 ·         Act as Subject Matter Expert (SME) for customer to address any
concerns, queries and resolving the issues on Telecom and voice network

·         Ensure the assigned deliverables are met with the committed SLA’s
for Telecom and Voice Network

·         Contribute to develop and manage the policies, procedures and
best practices for delivering service

·         Monitors trouble ticket trends and other information relevant to
resolving the issue

·         Generate Reports as per Client & Customer requirements

·         Perform problem management, root cause analysis and record
solutions in the knowledge base.

·         Asset tracking and management of all Wireless Telecom devices
using TMI system

·          Monitoring budgets for Voice , Data and Internet infrastructure

·          Monthly vendor bill payment processing and management

·         Conduct internal audits to check the compliance of the team.

·         *Telecom experience and extensive knowledge of Service provider
and voice technologies* (Nortel, Avaya PBX, Cisco Call Manager, IP
Telephony) and Conferencing solutions (Cisco VOIP, Polycom, Avaya and )

·         Knowledge & Experience in QOS & SIP

·         Knowledge on WAN technologies like MPLS and Data / Voice

a.       Knowledge and experience with inter-network routing architectures,
and the underlying network security technologies

Secondary Skills

b.      ITIL process awareness and knowledge of process flows & definitions

c.       Skills on Template creation , presentation and documentation

d.      Skills on Network management tools implementation

e.      knowledge on Project management for assisting all Infrastructure

Must be

1.       CCNA + 4 Years Networking Experience AND/ OR

2.       Cisco IPT Certified AND/ OR

·         Avaya Certified Hands on experience on Telecom (ISP, ISDN, PRI)
solutions  and Voice Networking Technology and Products (Avaya ,Nortel
,PBX, Cisco IP Telephony solution)

·         Experience in audio, video conferencing (Cisco, Polycom)

·         Management tools – Cisco Works, Concord, Solar Winds, Cisco
Unified Communication operation manager

Must to know

·         Voice Network Management (Nortel,Avaya PBX, Cisco VOIP)

·         Audio Video Conferencing solution (Cisco, Polycom)

Thanks and Regards:


Global Economic Advantage Inc.

A Vegazva  Group Company

Tel no : 630-281-2396 / 630-281-2478 ( Ext 964 )

vikas.dwiv...@vegazva.com <n...@thegea.com>

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