Hi ,

Hope you are doing good !!

We have an urgent requirement as follows: Please respond with Update resume
for vija...@avanitechsolutions.com

*Job Title: Manager - Production Support*

*Location: San  Francisco, (CA)*

*Duration: 6+ Months*

*Job Description:*

•   Lead a team of Support engineers that are responsible for of acting as
the first line of support for our software production systems

•   24X7 Production Support for all applications and platforms

•   Act as a partner to Customer Support organization for timely escalation
and resolution to production technical issues

•   Establish and manage Continuous Production Monitoring and Alerting

•   Work with Infrastructure IT organization to ensure 99.99% production up

•   Triage production issues, drive first level of technical and/or process
analysis to help diagnose issues.

•   Work closely with Engineering Development leads and Release Management
leads to resolve and deploy code fixes.

•   Participate in daily production meetings and provide appropriate
reports to executives

•   Monitor and support monthly commission payment activities, any system
cron jobs and maintenance windows

Thanks & Regards,
*Vijay D*

722 Weiland Rd, Suite # 205, Rochester, NY 1462
Phone:585-643-1768| Fax:585-285-4133
Email: *vija...@avanitechsolutions.com <vija...@avanitechsolutions.com>*
Web: *www.avanitechsolutions.com <http://www.avanitechsolutions.com/>*

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