Hope you are doing good !!
We have an urgent requirement as follows: Please respond with Update resume
*Job Title: Manager - Production Support*
*Location: San Francisco, (CA)*
*Duration: 6+ Months*
• Lead a team of Support engineers that are responsible for of acting as
the first line of support for our software production systems
• 24X7 Production Support for all applications and platforms
• Act as a partner to Customer Support organization for timely escalation
and resolution to production technical issues
• Establish and manage Continuous Production Monitoring and Alerting
• Work with Infrastructure IT organization to ensure 99.99% production up
• Triage production issues, drive first level of technical and/or process
analysis to help diagnose issues.
• Work closely with Engineering Development leads and Release Management
leads to resolve and deploy code fixes.
• Participate in daily production meetings and provide appropriate
reports to executives
• Monitor and support monthly commission payment activities, any system
cron jobs and maintenance windows
Thanks & Regards,
722 Weiland Rd, Suite # 205, Rochester, NY 1462
Email: *vija...@avanitechsolutions.com <vija...@avanitechsolutions.com>*
Web: *www.avanitechsolutions.com <http://www.avanitechsolutions.com/>*
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