Hope you are doing good !!

I came across your profile on Monster
Please go though the requirement an let me know if you are comfortable or
not ASAP..

We have an urgent requirement as follows: Please respond with Update resume
for vija...@avanitechsolutions.com

*Job Title: Windows Support Specialist*

*Location: Niles, Illinois*

*Duration: 1+ Year*

*Job Description*

Consultants will be supporting Client field employees and customers with
the functionality

and maintenance of vending solutions offered through our third party
automated inventory vendor,

Crib master. Consultants will be working with the field employees over the
phone for a variety of

mechanical and/or software issues that will require the knowledge of moving
mechanics, automated

circuitry, software functionality, Windows OS, and basic networking
functions. The consultant should

complement these skills with excellent customer service, organized written
communication (which

includes typing skills and thought organization), seasoned oral
communication skills, and patience

in troubleshooting as these calls can last 30-60 minutes in some cases.
Contractors should be able

to utilize the training received upon acceptance of the contract and couple
that training with the

knowledge base in order to resolve or delegate these calls with minimal

*Requirements Technical Musts*

1. Knowledge of software troubleshooting

2. Mixed experience in PC and mechanical hardware troubleshooting

3. Knowledge of basic IT networking functionality

4. Windows OS Configuration experience

5. Customer Service experience in a call center environment

6. Experience with IT service ticketing software

7. Experience with knowledge base databases

Technical Pluses

1. IT Certifications

2. Experience troubleshooting automated inventory systems and/or vending

3. Remote troubleshooting of off-site equipment

4. Associate's Degree or higher in an Information Technology program

5. Networking/Hardware/Software Certifications

6. ITIL Certified

7. Experience with software collaboration tools.

Thanks & Regards,
*Vijay D*

*Avani Business Park*

687 Lee Rd, Suite# 208, Rochester, NY 14606
Phone:585-643-1768| Fax:585-285-4133
Email: *vija...@avanitechsolutions.com <vija...@avanitechsolutions.com>*
Web: *www.avanitechsolutions.com <http://www.avanitechsolutions.com/>*

You received this message because you are subscribed to the Google Groups 
"Resumes" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to resumes+unsubscr...@googlegroups.com.
To post to this group, send email to resumes@googlegroups.com.
Visit this group at http://groups.google.com/group/resumes.
For more options, visit https://groups.google.com/d/optout.

Reply via email to