Hi Associate,

We have an Urgent opening .Please see the Job Description Below and let me
know if you have any consultant available.

*Role: Service Now Admin*

*Location:* *Auburn Hills, MI*

*Duration: 10+ months*

*Role Description          *

Expert in ServiceNow administration requires the following skills and

• Strong analytical, estimating and problem solving skills

• Excellent communication, interpersonal and collaboration skills

• Ability to present and explain technical information to diverse audiences

• Ability to be flexible, adaptable and learn new concepts quickly

• Ability to work effectively in a team environment with aggressive
deadlines and multiple priorities

• Demonstrated understanding of ITIL processes, operations and procedures

• Familiarity with Agile (Scrum) and Waterfall project management

• ServiceNow system administrator training/certification required.

• Advanced Scripting/ Reporting and other classes area highly recommended.

• HTML, XML, Web Services, SN scripting in JavaScript

• Experience in producing enterprise level reports, including compiling
data from several different sources.

• Experience with using and obtaining data from ServiceNow

• Experience with processes involving problem identification, recovery,
escalation and resolution.

• Working knowledge of relational databases.

• Able to function well in a fast-paced and adaptive environment.

• Previous experience as a developer using the Agile Development
Methodology (SCRUM, storyboards etc.)

• ServiceNow System Administrator Certification required

• ITIL V3 Foundation Certification preferred

• ServiceNow Implementation Specialist Certification preferred

• Experience supporting a global implementation of ServiceNow preferred

*Thanks *

*Wasim AhmedUnited Software Group Inc.. 565 Metro Place South. Suite #
110 Dublin, OH 43017 Phone:  614-588-8477Fax: 1-866-764-1148 *
*wasimah...@usgrpinc.com* <wasimah...@usgrpinc.com>
 *www.usgrpinc.com* <http://www.usgrpinc.com/>

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