We have an Urgent opening .Please see the Job Description Below and let me
know if you have any consultant available.
*Role: Service Now Admin*
*Location:* *Auburn Hills, MI*
*Duration: 10+ months*
*Role Description *
Expert in ServiceNow administration requires the following skills and
• Strong analytical, estimating and problem solving skills
• Excellent communication, interpersonal and collaboration skills
• Ability to present and explain technical information to diverse audiences
• Ability to be flexible, adaptable and learn new concepts quickly
• Ability to work effectively in a team environment with aggressive
deadlines and multiple priorities
• Demonstrated understanding of ITIL processes, operations and procedures
• Familiarity with Agile (Scrum) and Waterfall project management
• ServiceNow system administrator training/certification required.
• Advanced Scripting/ Reporting and other classes area highly recommended.
• Experience in producing enterprise level reports, including compiling
data from several different sources.
• Experience with using and obtaining data from ServiceNow
• Experience with processes involving problem identification, recovery,
escalation and resolution.
• Working knowledge of relational databases.
• Able to function well in a fast-paced and adaptive environment.
• Previous experience as a developer using the Agile Development
Methodology (SCRUM, storyboards etc.)
• ServiceNow System Administrator Certification required
• ITIL V3 Foundation Certification preferred
• ServiceNow Implementation Specialist Certification preferred
• Experience supporting a global implementation of ServiceNow preferred
*Wasim AhmedUnited Software Group Inc.. 565 Metro Place South. Suite #
110 Dublin, OH 43017 Phone: 614-588-8477Fax: 1-866-764-1148 *
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