Hope you are doing good !!
Please go though the requirement an let me know if you are Comfortable or
We have an urgent requirement as follows:
Please respond with Update resume for vija...@avanitechsolutions.com
Role: Oracle/Right Now CX Consultant
Duration: 6-12 months
Key points for candidate sourcing:
· *Optional/Good to have:* Technical experience in configuring
Oracle/RightNow CX components
· Mandatory: Languages (C#.NET, C++, Apex, JAVA, SOAP APIs, REST
· Mandatory: Oracle Service Cloud Connect (Common Object Model,
PHP, SOAP, REST)
· *Mandatory:* Web technology skills (HTML5, XML, AJAX, *PHP,
Knowledge, Skill and Ability Required:
· 3-5 years of Cloud CRM solution expert knowledge / experience
(Oracle/RightNow CX) especially in the Chat, Knowledge Base, Email and
· Experience in implementing application solutions (all phases:
Scoping, Development, Testing, Training & Production deployment)
· Contact Center experience
· Must be able to lead in a team environment with strong analysis
and troubleshooting skills.
· Experience in identifying, analyzing and documenting Business
· Experience in establishing business process workflows in regards
to Public / Agent facing UI.
· Technical experience in configuring Oracle/RightNow CX components
· Languages (*C#.NET*, C++, Apex, *JAVA*, *SOAP APIs*, *REST APIs*
· Oracle Service Cloud Connect (Common Object Model, PHP, SOAP,
etc…) a plus
· Requires Master’s degree in Computer Science, Business
Information Systems, or a degree in a related field with experience of
five+ years in Contact Center Services – Business Management / IT solutions.
· Excellent communication skills (verbal/written) is required.
Thanks & Regards
*Vijender D *| IT Recruiter
Mobile: +1-585-643-1768 | Fax: +1- 585-285-4133
email: vija...@avanitechsolutions.com <00...@avanitechsolutions.com> |
Yahoo: vijjuvijay48 | Gtalk: vijjuvijay48
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