*Title**: **Network  Engineer*

*Location: **Lexington, MA*

*Terms: **12 Months +*

*Job Details:*

   - 9+ year of Engineering for network-related solutions for project and
   operational needs.
   - Develop network design, perform installations of new / repurposed
   network equipment, configuration of network equipment and testing.
   - Ensure design and configuration is consistent with standards and
   project/operational requirements.
   - Document network for architecture, design and operational purposes.
   - Write documentation for hardware certification.
   - Engineering scope includes switches, routers, wireless controllers,
   Network Performance Monitoring software, WAN Accelerators, proxy-servers
   and DMZ Develop and maintain installation and configuration procedures.
   - Contribute to and maintain network standards. Strong focus on network
   and systems security.
   - Provide ongoing Level 3 operational support to assist in the diagnosis and
   resolution of network problems. Support includes participating on operation
   calls, monitoring, assessing and isolating issues and anomalies and
   working with operations i (1.) Incident Management + Change Management
   (Planning & Execution)On - call Escalation, Ticket Quality Process
   adherence & Security compliance, Customer feedback ( Appreciations, CSAT
   survey results) KB preparation and review, Knowlegde sharing &
   documentation Root cause analysis / Problem Management + Capicity /
   Architectural Management SLA compliance for tickets Value Add Training /



*vikas.dwiv...@cynetsystems.com <vikas.dwiv...@cynetsystems.com>**Ph:
571-645-5935 | **Fx:866.838.0907  | **WWW.CYNETSYSTEMS.COM*

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