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*Role:                   SAP CRM Functional Developer*
*Location:           Dublin, OH*
*Duration:           Long-term contract*

*Mode Of Interview:  Phone then F2F/Skype*
•        Education or Equivalent: Bachelor of Science (BS) in Computer
Science, Industrial Engineering, or related field; or equivalent work
•        *Minimum of 5-7 years’ experience analyzing business processes,
team project participation, and providing advanced level of systems support
and analysis.*
•        Experience in building use cases, creating requirements
documentation, functional specs, business flows, etc.
•        Experience in working with multiple sub-teams across processes and
with the business to design, build, test and roll out new processes and
•        *Minimum 3 years of hands-on experience configuring SAP CRM. Prior
experience with R/3 or ECC would be a plus*.
•        *Hands on configuration skills in SAP CRM 7.0 and interaction
center/customer service functionality with at least one full lifecycle
implementation experience*.
•        Experience in configuring and deploying IC Webclient/WebUI and
relevant transactions. Ability to perform business process modeling and
create prototypes.
•        *Ability to integrate with other Transactional/Service Components
(Processing Orders, Complaints Management, Returns Management) on ECC and
or legacy system if required*

*Anubhav Srivastav*
Desk: 408-874-8333 Extn. 277 | Direct: 408-459-5769
Skype: anubhavs.droisys | Hangout: anubhav.intime1
Email: anubha...@droisys.com | www.droisys.com

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