Position: Business Analyst with IVR Location: Charlotte, NC 28217 Job Description: Provide support to consulting and technical teams in different processes including design, development and deployment; document system understanding, contribute to knowledge transfer with the objective of ensuring delivery of high-quality solutions within the guidelines, policies and norms of Infosys.
Working with Business owners, developers and IT Team to collect the requirements · Work with IT Team to understand technical aspect of the system · Translating Business requirement to IT / Technical requirements · Writing formal functional and non-functional requirement specifications · Good knowledge of IVR Technologies, Avaya Experience Portal, Nuance Speech Engine, Java, J2EE, Web-services · Telecom and Cable domain preferred · Experience in various billing systems · Database knowledge – Oracle, RDBMS · Minimum 3 years’ experiences in Business Analyst roll for large scale enterprise IVR. Regards, Mohd Azhar --------------------------------------- *Next Level Business Services, Inc.* *Staffing|Consulting|Outsourcing* Phone: | Fax: +1 (608)646-8326 E-mail:mohd.az...@nlbservices.com |WEB:www.nlbservices.com <http://www.google.com/url?q=http%3A%2F%2Fwww.nlbservices.com&sa=D&sntz=1&usg=AFQjCNHziFF30eIm3L7FU29SpVJEiwBVvw> Gtalk: mohd.az...@nlbservices.com | -- You received this message because you are subscribed to the Google Groups "Resumes" group. To unsubscribe from this group and stop receiving emails from it, send an email to resumes+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. Visit this group at https://groups.google.com/group/resumes. For more options, visit https://groups.google.com/d/optout.