Hope you are doing good !!

This is Vijay from Reliable Software Resources Inc, this mail is regarding
the job opportunity as a *“**Business System Analyst with Service Now**”*

Please find the requirement details and let me know your interest. Thanks

*Title : Business System Analyst with Service Now*

Location : North Chicago, IL

Duration : 6 Months+

Rate: $ 50/hr on C2C Max

*Locals Only.*


Reviews, analyzes, and evaluates business systems and user needs. Documents
requirements, defines scope and objectives, and formulates systems to
parallel overall business strategies. May require a bachelor's degree in a
related area and 4-7 years of experience in the field or in a related area.

Experience executing in both Agile and Waterfall SLC - project planning,
requirements elicitation and documentation, guiding user acceptance testing
(scripting, execution, coordination). Experience with ITIL based Demand /
Release / Change process using Service Now.

Prior experience with Pharma Client in an IT BSC/BSA role highly desirable.
Experience in pharma a plus. Understanding of inbound call centers
including complaint handling a plus.

Ability to schedule, coordinate, lead/facilitate meetings required. Must be
comfortable presenting to all levels (team, leadership, steering committee,

Position located in Lake County, IL. Travel not expected. 8am-5pm, M-F
expected (may require exceptions based on needs of project).


·         Are you open to look at candidates willing to relocate? – Local
candidates only Years of experience/education/certifications required: 4-7
years (Previous Pharma experience is a plus)

·         BA/BS preferred in IT field (key to perform role in IT project
(business analyst certification CBAP (Certified Business Analysis
Professional or IIBA (International Institute of Business Analysis

·         What are the top skills/requirements this person should have?

·         Documenting functional requirements

·         Translates requirements into test scripts

·         What type of environment is this person working in? Group setting

·         How soon after the request is published to the supplier are you
looking to start interviewing: ASAP

·         Interview Process (will this be a phone or in-person interview):
Phone and In Person

·         Work Schedule: Flexible but 8am – 5pm would be ideal.



*Vijay D*

Sr. Recruiter (State Govt Support)

Phone: 312 967 7072

22260 Haggerty Rd, Suite # 285,Northville, MI 48167.

Email: *vija...@rsrit.com <vija...@rsrit.com> *I *www.rsrit.com


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