Phil,

When you say the drive goes offline, what exactly do you mean? Does it
disappear from the SCSI bus? Retrospect's driver wouldn't have anything to
do with random disappearances from the SCSI bus. Please call us at
925.253.3050 or e-mail [EMAIL PROTECTED] with full details of the
problem so we can help you troubleshoot it.

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED]

> From: [EMAIL PROTECTED]
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Fri, 23 Jun 2000 18:49:28 EDT
> To: [EMAIL PROTECTED]
> Subject: Re: onstream deal??
> 
> I've installed about 5 of the SC-30 models on Macs.  They work well.  The
> only issue I've run into is that sometimes the drives goes offline after
> swapping tapes.  Turning the unit off and on clears the problem.  This issue
> was well documented earlier on the Mac Managers maillist.  There is still no
> word from OnStream about a fix for the problem.  Is it possible that the
> problem is in the Retrospect Driver???
> 
> Phil Geller
> WorkingMacs
> 
> 
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