If the error occurs when this drive is connected to three different
machines, and you've tried multiple cables and terminators, I'd look toward
a drive problem. However, make sure you've cleaned the drive heads and tried
the drive without the other SCSI device(s). I'm assuming this is built-in
SCSI? If not, make sure you've tried a different card. Try some fresh tapes
in the drive too. 

If the drive still fails after swapping out all these variables, you've
isolated the problem to the only variable left--the tape drive. This is a
device error--generated by the device itself.

If you have further problems, please call tech support directly. Our number
is 925.253.3050, and we're open Monday through Thursday 9 to 4 Pacific Time,
Friday 9 to 2:30.


Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation

> From: "David Thornton" <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Tue, 25 Jul 2000 13:30:43 -0500
> Subject: Hardware Error
> I've got Retrospect 4.2 running on a 7100/80, backing up to an HP 1533 DLT
> mechanism in an external enclosure. This drive is used only for a specific
> small backup set on a client machine, and backs up daily with a recycle
> backup weekly. About two or three times weekly, the script will fail with a
> hardware error 203, and ask for a new tape. The log shows the following
> information:
> Device trouble: ³1-Game Security², error 203 (hardware failure)
> Additional error information for device "HP DAT DDS-DC" [0:1],
> Sense > 70 00 04 00 00 00 00 0e 00 00 00 00 44 00 01 00 00 d8
> (HP      |C1533A          |9503)
> The 203 is generally a SCSI related error, but because this error has
> appeared consistently when running this script while the drive was attached
> to three different computers (7100/80, G3/266 desktop, and Server G3/266
> beige), and with numerous different (new) cables & terminators, I'm leaning
> towards the problem being somewhere other than the SCSI chain. Also on the
> SCSI chain is a DLT-2000 that backs up a much larger set of files, and has
> never given a hardware error. Is it possible that the DLT mechanism itself
> is on its way out, or should I keep t-shooting the SCSI chain?
> Thanks in advance for any advice that you can give.
> --
> David G. Thornton
> Graphics Systems Manager •
> CCL Label, Sioux Falls, SD
> e-mail:   [EMAIL PROTECTED]
> Boot, you transistorized tormentor! Boot!
> -- Archibald Asparagus
> --
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