Unfortunately, at this time, Retrospect has not been certified for use on
Mac OS X Server. Though you can certainly run Retrospect on OS 8/9 and back
up a mounted OS X Server volume via AppleShare, running Retrospect in OS 8/9
emulation on an OS X Server is not supported. For more on our plans for OS X
support, please see


That said, here's what I generally write to users experiencing error -5000.
Please contact us via one of the methods below if you have questions, though
as I said, your configuration is currently unsupported.

An error -5000 is an AppleShare-generated error, alerting you that you do
not have the required privileges to access the volume in question.

When you get this error, are you backing up a volume mounted on your desktop
via file sharing? Check your access privileges to this volume to make sure
it is completely accessible to you. If you are getting this error
consistently on one volume, try dismounting the volume, forgetting it from
the Volume Selection window, remounting the volume on your desktop, and try
the backup again. 

Another possibility is that you've got some kind of security software
installed on the machine you're backing up, and that that software is
preventing you from accessing a protected area of the hard drive. Check to
see if there is any software running on that machine fitting this
description and try disabling it.


Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation

Support in Europe can be obtained in the following ways:

For support in English:
(from the UK) 0800 169 77 64
(outside of the UK) +33 1 40 29 11 08

For support in German:
(from Germany) 0800 180 21 21
(from outside Germany) +33 1 40 29 11 08

For support in French
(from France) 0810 00 13 80
(from outside of France) +33 1 40 29 11 05

E-mail (all languages): [EMAIL PROTECTED]

Fax number from all countries: +33 1 40 29 11 09

> From: Peter Dörscheln <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Mon, 07 Aug 2000 09:08:44 +0100
> To: Diskussionsforum Dantz Retrospect <[EMAIL PROTECTED]>
> Subject: error -5000
> Hi,
> We have a problem running our backup with Mac OS X Server 1.2 using
> Retrospect 4.2.
> The Server is a Mac G4 Server at 450 MHz and should be backed up from a
> usual Macintosh running Mac OS 8.6.1 having mounted the servervolume.
> Sometimes "error -5000 : no privileges" occurs, sometimes the backup
> runs great - without any error.
> Is there any possibility to check what´s wrong ??
> Peter
> ATS Werbeagentur
> Bielefeld, Germany
> --
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