Am having huge problems with retrieving data from my EZ17. Exabyte documentation doesn't make any reference to MacOS at all (which could be significant!), so would be hugely grateful if someone can point me in the right direction. My problem is that on retrieval I *frequently* encounter hangs. Retro claims to be 'retrieving'. The clock stops when Retro is in the foreground, but resumes if I click on the desktop. The Retro log gives no information. Have left this for over an hour without generating an error message. Hang always happens on the same files, but they don't appear to be 'bad' ie are retrievable from other storage sets. At the same time, the Exabyte toggles between 'read' and 'rdytape'. It looks like a 'misunderstanding' (rather than a SCSI error?) between Mac/ATTO/Retro and tape drive. The weird thing is that I retrieved 120gb from the *same* tapes a couple of weeks ago with minimal fuss (<20 bad backup headers). Data was different - webby content then, print content now - if this might be significant. There has been, to the best of my knowledge, *no* change to configuration (Retro Update was installed after the event). ATTO card is at default values for timeout and PCI burst rate, whatever they mean! Have changed SCSI settings on Exabyte, and disabling EXB210 emulation, without altering the problem in any way. Hardware/Software: Exabyte EZ17 M2 autochanger; Autoloader Flash 1.7.4 / Boot 0.0.6; Drive Flash 8ck3v02p / Boot 8BK1-V0C; 225m Exabyte AME cartridges. G4/400mhz; MacOS 9.0.4; new ATTO ExpressPCIPSC (SIM 0163); good quality cabling and termination Retrospect Backup 4.3, ADK 1.8, Retro Update 2.1 Any help would be most appreciated. That confident was I of my setup that I repartitioned a rather large RAID with 'only' tape as backup! PLEASE RESPOND TO [EMAIL PROTECTED] -- Mark James ~ information technologist mailto:[EMAIL PROTECTED] ehsrealtime ~ 7 Soho Square ~ London W1V 6EH t 020 7878 2600 ~ f 020 7544 4700 ~ www.ehsrealtime.com ___________________________________________________________ The information in this email is confidential and is intended solely for the addressee(s) and access to this email by anyone else is unauthorised. If you are not the intended recipient then any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. -- ---------------------------------------------------------- To subscribe: [EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives: <http://list.working-dogs.com/lists/retro-talk/> Search: <http://www.mail-archive.com/retro-talk%40latchkey.com/> For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
