Status: New
Owner: ----
Labels: Type-Defect Priority-Medium

New issue 3036 by error code 500 when entered reviewboard

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What version are you running?

What's the URL of the page containing the problem?

What steps will reproduce the problem?
1.not sure

What is the expected output? What do you see instead?
the system should display the main page as normal, but it shows error code 500 something broken

What operating system are you using? What browser?
reviewboard server on Ubuntu 12.04.2 LTS,
Chrome on my win7 PC

Please provide any additional information below.

I hit the same problem similar to issue #2658;
I'm wondering if any possible that migrate from mod_python to mod_wsgi with ReviewBoard? any hint?
at the same time, I'll try to install reivewboard without mod_python...

the detail is:
before the starting, I want to recognize that I'm very junior in the fields of Linux/Ubuntu, python and also apache/2; I do need someone, experts like you, to give me a hint, very appreciate. After some attempts, I finally success to install reviewboard based on a "recipe", with mod_python, that someone shared on internet;
at the beginning, my review board seems to work;
but, don't know why, after days, I got error code 500 when entered reviewboard.

after google some information , I install mod_wsgi but the issue still existing [yes, a junior ...]

herewith my env: a VM on my local PC
Ubuntu 12.04.2 LTS
Apache/2.2.22 (Ubuntu)
Python 2.7.3

apache2 error.log:
[Tue Jul 16 15:18:19 2013] [notice] caught SIGTERM, shutting down
[Tue Jul 16 15:18:20 2013] [error] python_init: Python version mismatch, expected '2.7.2+', found '2.7.3'. [Tue Jul 16 15:18:20 2013] [error] python_init: Python executable found '/usr/bin/python'. [Tue Jul 16 15:18:20 2013] [error] python_init: Python path being used '/usr/lib/python2.7/:/usr/lib/python2.7/plat-linux2:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'. [Tue Jul 16 15:18:20 2013] [notice] mod_python: Creating 5 session mutexes based on 1 max processes and 5 max threads.
[Tue Jul 16 15:18:20 2013] [notice] mod_python: using mutex_directory /tmp
[Tue Jul 16 15:18:20 2013] [warn] mod_wsgi: Compiled for Python/2.7.2+.
[Tue Jul 16 15:18:20 2013] [warn] mod_wsgi: Runtime using Python/2.7.3.
[Tue Jul 16 15:18:20 2013] [notice] Apache/2.2.22 (Ubuntu) mod_python/3.3.1 Python/2.7.3 mod_wsgi/3.3 configured -- resuming normal operations [Tue Jul 16 07:18:34 2013] [error] [client] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[I don't know why the lastest line message with a earlier timestamp...]

very appreciate if any information

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