Status: New
Owner: ----
Labels: Type-Defect Priority-Medium

New issue 3299 by 500 Internal Server Error

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What version are you running?

What's the URL of the page containing the problem?
index page cannot connect

What steps will reproduce the problem?
1.after setup
2.start the apache server
3.500 Internal server error

What is the expected output? What do you see instead?
[Wed Mar 26 14:26:30.806748 2014] [:error] [pid 2672:tid 140130923521792] [client] mod_wsgi (pid=2672): Target WSGI script '/var/www/reviews/htdocs/reviewboard.wsgi' cannot be loaded as Python module. [Wed Mar 26 14:26:30.806804 2014] [:error] [pid 2672:tid 140130923521792] [client] mod_wsgi (pid=2672): Exception occurred processing WSGI script '/var/www/reviews/htdocs/reviewboard.wsgi'. [Wed Mar 26 14:26:30.806827 2014] [:error] [pid 2672:tid 140130923521792] [client] Traceback (most recent call last): [Wed Mar 26 14:26:30.806857 2014] [:error] [pid 2672:tid 140130923521792] [client] File "/var/www/reviews/htdocs/reviewboard.wsgi", line 3, in <module> [Wed Mar 26 14:26:30.806905 2014] [:error] [pid 2672:tid 140130923521792] [client] import pkg_resources [Wed Mar 26 14:26:30.806925 2014] [:error] [pid 2672:tid 140130923521792] [client] File "/usr/lib/python2.6/site-packages/", line 2655, in <module> [Wed Mar 26 14:26:30.806964 2014] [:error] [pid 2672:tid 140130923521792] [client] working_set.require(__requires__) [Wed Mar 26 14:26:30.806979 2014] [:error] [pid 2672:tid 140130923521792] [client] File "/usr/lib/python2.6/site-packages/", line 648, in require [Wed Mar 26 14:26:30.807000 2014] [:error] [pid 2672:tid 140130923521792] [client] needed = self.resolve(parse_requirements(requirements)) [Wed Mar 26 14:26:30.807013 2014] [:error] [pid 2672:tid 140130923521792] [client] File "/usr/lib/python2.6/site-packages/", line 546, in resolve [Wed Mar 26 14:26:30.807032 2014] [:error] [pid 2672:tid 140130923521792] [client] raise DistributionNotFound(req) [Wed Mar 26 14:26:30.807059 2014] [:error] [pid 2672:tid 140130923521792] [client] DistributionNotFound: ReviewBoard [Wed Mar 26 14:26:30.807260 2014] [core:error] [pid 2672:tid 140130923521792] [client] AH00037: Symbolic link not allowed or link target not accessible: /var/www/reviews/htdocs/errordocs

What operating system are you using? What browser?
REHL6.5 Firefox

Please provide any additional information below.
I have tried to find all methods online. I could not solve it. Can you give me some advice about it? Thank you

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