Status: New
Owner: ----
Labels: Type-Defect Priority-Medium

New issue 3943 by msu...@aurea.com: Email failing to send
https://code.google.com/p/reviewboard/issues/detail?id=3943

*** READ THIS BEFORE POSTING!
***
*** You must complete this form in its entirety, or your bug report will be
*** rejected.
***
*** If you have a security issue to report, please send it confidentially
to
*** secur...@reviewboard.org. Posting security-related issues to this bug
*** tracker causes us to have to do an emergency release.
***
*** For customer support, please post to reviewbo...@googlegroups.com
***
*** If you have a patch, please submit it to
http://reviews.reviewboard.org/
***
*** This bug tracker is public. Please check that any logs or other
information
*** that you include has been stripped of confidential information.


What version are you running?
2.0.18

What's the URL of the page containing the problem?
http://XXXX/api/review-requests/3245/reviews/

What steps will reproduce the problem?
1. Update a review request so that an email needs to be sent. The problem is not happening on all review requests.
2.
3.

What is the expected output? What do you see instead?
No errors and email sent

What operating system are you using? What browser?
Amazon linux latest version for the server. We have people around the world attempting to use the system and I think it is related to the local configured on their OS. The people in north america have did not see these types of issues.

Please provide any additional information below.

2015-08-06 06:20:28,036 - ERROR - - Exception thrown for user XXXX at http://XXXX/api/review-requests/3245/reviews/

'ascii' codec can't decode byte 0xc3 in position 1: ordinal not in range(128)
Traceback (most recent call last):
File "/usr/local/lib/python2.6/site-packages/Django-1.6.11-py2.6.egg/django/core/handlers/base.py", line 112, in get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/usr/local/lib/python2.6/site-packages/Django-1.6.11-py2.6.egg/django/views/decorators/cache.py", line 52, in _wrapped_view_func
    response = view_func(request, *args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Django-1.6.11-py2.6.egg/django/views/decorators/vary.py", line 19, in inner_func
    response = func(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/resources.py", line 497, in __call__
    request, method, view, api_format=api_format, *args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/resources.py", line 568, in call_method_view
    return view(request, *args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/resources.py", line 750, in post
    return self.create(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call
    return view_func(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/ReviewBoard-2.0.18-py2.6.egg/reviewboard/webapi/decorators.py", line 110, in _check
    return view_func(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call
    return view_func(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/decorators.py", line 138, in _checklogin
    return view_func(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call
    return view_func(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call
    return view_func(*args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/Djblets-0.8.21-py2.6.egg/djblets/webapi/decorators.py", line 287, in _validate
    return view_func(*args, **new_kwargs)
File "/usr/local/lib/python2.6/site-packages/ReviewBoard-2.0.18-py2.6.egg/reviewboard/webapi/resources/base_review.py", line 222, in create
    result = self._update_review(request, review, *args, **kwargs)
File "/usr/local/lib/python2.6/site-packages/ReviewBoard-2.0.18-py2.6.egg/reviewboard/webapi/resources/base_review.py", line 301, in _update_review
    review.publish(user=request.user)
File "/usr/local/lib/python2.6/site-packages/ReviewBoard-2.0.18-py2.6.egg/reviewboard/reviews/models/review.py", line 244, in publish
    user=user, review=self)
File "/usr/local/lib/python2.6/site-packages/Django-1.6.11-py2.6.egg/django/dispatch/dispatcher.py", line 185, in send
    response = receiver(signal=self, sender=sender, **named)
File "/usr/local/lib/python2.6/site-packages/ReviewBoard-2.0.18-py2.6.egg/reviewboard/notifications/email.py", line 58, in review_published_cb
    mail_review(review)
File "/usr/local/lib/python2.6/site-packages/ReviewBoard-2.0.18-py2.6.egg/reviewboard/notifications/email.py", line 415, in mail_review
    review_request.summary),
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 1: ordinal not in range(128)


--
You received this message because this project is configured to send all issue notifications to this address.
You may adjust your notification preferences at:
https://code.google.com/hosting/settings

--
You received this message because you are subscribed to the Google Groups 
"reviewboard-issues" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to reviewboard-issues+unsubscr...@googlegroups.com.
To post to this group, send email to reviewboard-issues@googlegroups.com.
Visit this group at http://groups.google.com/group/reviewboard-issues.
For more options, visit https://groups.google.com/d/optout.

Reply via email to