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To reply, visit https://hellosplat.com/s/beanbag/tickets/4493/
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New ticket #4493 by mkevanz
For Beanbag, Inc. > RBTools

Status: New
Tags: Priority:Medium, Type:Defect


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Receive 503 When Running rbt install tfs
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# What version are you running?

rbt 07.7


# What steps will reproduce the problem?
1. Open a command prompt
2. type rbt install tfs
3. Receive error


# What is the expected output? What do you see instead?

It should download the tfs package for rbt.

# What operating system are you using?

Windows 10

# Attach the debug out from the command.

```
PS C:\dev\WarpDrive\branches\Development> rbt install --debug tfs
>>> RBTools 0.7.7
>>> Python 2.7.6 (default, Nov 10 2013, 19:24:18) [MSC v.1500 32 bit (Intel)]
>>> Running on Windows-8-6.2.9200
>>> Home = C:\Users\mevans\AppData\Roaming
>>> Current directory = C:\dev\WarpDrive\branches\Development
>>> Command line: rbt install --debug tfs
>>> Downloading http://downloads.beanbaginc.com/rb-tfs/rb-tfs.zip
Traceback (most recent call last):
  File "C:\Program Files (x86)\RBTools\bin..\Python27\Scripts\rbt-script.py", 
line 8, in <module>
    load_entry_point('RBTools==0.7.7', 'console_scripts', 'rbt')()
  File "C:\Program Files 
(x86)\RBTools\Python27\lib\site-packages\rbtools-0.7.7-py2.7.egg\rbtools\commands\main.py",
 lin
e 133, in main
    command.run_from_argv([RB_MAIN, command_name] + args)
  File "C:\Program Files 
(x86)\RBTools\Python27\lib\site-packages\rbtools-0.7.7-py2.7.egg\rbtools\commands__init__.py",
 line 661, in run_from_argv
    exit_code = self.main(*args) or 0
  File "C:\Program Files 
(x86)\RBTools\Python27\lib\site-packages\rbtools-0.7.7-py2.7.egg\rbtools\commands\install.py",
line 61, in main
    zip_filename = self.download_file(url, label=label)
  File "C:\Program Files 
(x86)\RBTools\Python27\lib\site-packages\rbtools-0.7.7-py2.7.egg\rbtools\commands\install.py",
line 223, in download_file
    raise CommandError('Error when downloading file: %s' % e)
rbtools.commands.CommandError: Error when downloading file: HTTP Error 503: 
Service Unavailable
```


# Please provide any additional information below.

It's highly possible that this is being caused because I am attempting to run 
the command behind a firewall. However, when I try and access the URL directly, 
I receive a forbidden error. Do I need to be logged in somewhere to be able to 
access this file?

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