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To reply, visit https://hellosplat.com/s/beanbag/tickets/4924/
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New ticket #4924 by gwar
For Beanbag, Inc. > Review Board

Status: New
Tags: Priority:Medium, Type:Enhancement


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Support for AWS SES SMTP server which rewrites message_id
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# What version are you running?
3.0.14

# What's the URL of the page this enhancement relates to, if any?
emailing

# Describe the enhancement and the motivation for it.
Gmail apparently uses message-id as one of the fields it uses to "thread" a 
conversation.  When using an AWS SES SMTP endpoint as the configured email 
server the emails appear as individual messages in Gmail rather than a threaded 
conversation.  So if there are 100 reviews/comments, there are 100 
corresponding messages in Gmail rather than a single thread.

# What operating system are you using? What browser?
Ubuntu / Chrome / Gmail

# Please provide any additional information below.

If RB could grab the SES message-id from the result of the smtp session instead 
of the internally generated message-id, then Gmail would be able to correctly 
thread messages.

These are examples of replaced message-id's in messages delivered via SES:

Message-ID: 
<02010178ffc92fd9-f89a51ee-deb7-41af-aca1-dcf6df27bcea-000...@email.amazonses.com>

Message-ID: 
<02000178ffca483d-0148843b-2bf9-482f-a654-bc6d9d620155-000...@email.amazonses.com>
 

This is the SES endpoint we're using:

email-smtp.us-east-1.amazonaws.com

But they have many more in different AZs, etc...

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