When we switched over to AD, the end-user accounts did exist on AD but
when they logged in for the first time against AD it appeared that
their account was reset, with existing reviews lost. That was not an
issue at the time.
The Master account (my admin ID) did continue to work until this
morning but without there being an equivalent AD account. (Contrary
to my original post, I'm thinking that I must have restarted the
server since the switchover without losing Admin rights.)
When I could not login this morning, the Apache error_log showed the
following - no references to any other Apache logs.
error_log:WARNING:root:Active Directory: Failed login for user master
I then added master to our AD and that error no longer appears, but I
can only log in as a normal user now.
Are there other logs I should be running with in general? If so then
how do I enable them please?
UPDATE - I've just found the following in the Admin Guide but not
tried it. Is this what I need?
Creating a Super User¶
It is possible to create a new super user account without using the
website. This can be important if the main super user account is for
whatever reason disabled or if the login information is lost.
To create a new super user account, run:
$ rb-site manage /path/to/site createsuperuser
This will prompt for the username and password of the account. You
must specify a user that doesn’t already exist in the database. Once
this is finished, you should be able to log in under the new account
and fix any problems you have.
On Mar 5, 10:36 am, Christian Hammond <chip...@chipx86.com> wrote:
> Hi James,
> Was the username you used also an account on the Active Directory server?
> Does anything appear in the log files? (Assuming logging was turned on
> before this happened).
> Christian Hammond - chip...@chipx86.com
> Review Board -http://www.reviewboard.org
> VMware, Inc. -http://www.vmware.com
> On Fri, Mar 5, 2010 at 2:30 AM, James McDougall
> > Bottom line is that I no longer appear to have an administrative
> > account and I am looking for a way to get myself back in again.
> > Sequence that got me to this was as follows.
> > - I set up accounts using the local user account system - end-user
> > accounts, a master admin account and a Submit-As account for post
> > review
> > - I then switched over to use Active Directory thinking the admin
> > account would be preserved.
> > - I could still use the admin account _UNTIL_ I restarted the httpd
> > server.
> > Since then, having created the equivalent AD account, I have only been
> > able to login as a normal user.
> > Is there any way of patching admin privileges in through MySQL or am I
> > hosed?
> > Thanks for any help!
> > James
> > --
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