Should I file a ticket on this exchange, so it's in the bug tracker?

On Aug 10, 2010, at 10:45 AM, John DeRosa wrote:

> On Aug 10, 2010, at 1:00 AM, Christian Hammond wrote:
> 
>> It sounds like the publickey method didn't work correctly.
>> 
>> Are the files in data/.ssh/ owned by the web server's user, and contain the 
>> right permissions?
> 
> Yes:
> 
> r...@reviewboard:/var/www/reviewboard/data# ls -alrt
> total 12
> drwxr-xr-x 3 www-data www-data 4096 Aug  9 18:18 .
> drwxr-xr-x 7 www-data www-data 4096 Aug  9 18:59 ..
> drwxr-xr-x 2 www-data www-data 4096 Aug 10 17:40 .ssh
> 
> r...@reviewboard:/var/www/reviewboard/data/.ssh# ls -lrt
> total 12
> -rw-r--r-- 1 www-data www-data  396 Aug  9 18:18 known_hosts
> -rw------- 1 www-data www-data 1743 Aug  9 18:54 id_rsa_ipstreet
> -rw-r--r-- 1 www-data www-data   80 Aug  9 21:45 config
> 
> 
>> 
>> There was another issue we saw recently involving paramiko (the library we 
>> use to handle SSH connections), so we're trying to collect all the data we 
>> can.
> 
> I'm ready, willing, and able to run tests or gather data for you. Tell me how 
> I can help!
> 
> John
> 
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