Hi, Christian:

Thank you so much for such quick response.
I did apt-get install python-imaging that fixed the issue.
I'm running a Ubuntu 11.04 server. on client mostly windows/IE,
some MacOSX/Safari

will try the 1.6 later when it become stable, right now 1.5.6 seems working.

Cheers
James
On Mon, Aug 29, 2011 at 4:21 PM, Christian Hammond <chip...@chipx86.com>wrote:

> Hi James,
>
> What browser are you using? You may have been bit by a bug that's been
> fixed since RC2, if using IE. That's a good reason to downgrade (or use our
> nightlies).
>
> E-mail should work if that option is disabled.
>
> As for the PIL issue, what system is this installed on? Most Linux distros
> provide a packaged version of PIL that handle all the image formats you'd
> care about. You probably want to just install that. On Ubuntu/Debian, this
> is "python-imaging".
>
>
> Christian
>
>
> --
> Christian Hammond - chip...@chipx86.com
> Review Board - http://www.reviewboard.org
> VMware, Inc. - http://www.vmware.com
>
>
>   On Mon, Aug 29, 2011 at 4:17 PM, James Wang <jwang....@gmail.com> wrote:
>
>> Hi, christian:
>>
>> no, many are not functioning in 1.6RC.
>> for instance it kept saying 'draft cannot without summary' but i put text
>> in the summary already thus i couldn't publish any request.
>> Email is not working at all because of the error i reported.
>> now i downgraded to 1.5.6, seems somehow start working.
>>
>> except this: I couldn't upload any screenshot, no matter .jpg or .png
>> files,
>> RB just says:
>> "Upload a valid image. The file you uploaded was either not an image
>> or a corrupted image."
>> i googled this and found that you mentioned in one post:
>>
>> "PNG is supported, but it's possible that you (or your admin) compiled PIL
>>
>> (Python Imaging Library) and didn't have png development headers
>> installed. "
>>
>> could you please tell me how to install this png development header ?
>>
>> I also need the jpg file been supported too.
>>
>> tia
>>
>> cheers
>>
>> James
>>
>>
>>
>>
>>
>> On Mon, Aug 29, 2011 at 10:15 AM, Christian Hammond 
>> <chip...@chipx86.com>wrote:
>>
>>> You'll need to hand-remove the package for 1.6RC2. It'll be in your
>>> Python's site-packages directory. You can search the filesystem for a
>>> ReviewBoard-1.6rc2*.egg directory.
>>>
>>> After that, just do a standard upgrade on the ReviewBoard package.
>>>
>>> Then you should be able to do an upgrade of your site directory. If that
>>> fails (we don't officially support downgrades), you may need to erase it and
>>> start over.
>>>
>>> However, if this is the only thing in 1.6 RC2 that you're having problems
>>> with, I don't suggest downgrading.
>>>
>>>
>>> Christian
>>>
>>> --
>>> Christian Hammond - chip...@chipx86.com
>>> Review Board - http://www.reviewboard.org
>>> VMware, Inc. - http://www.vmware.com
>>>
>>>
>>>   On Mon, Aug 29, 2011 at 10:10 AM, James Wang <jwang....@gmail.com>wrote:
>>>
>>>> hi, Christian:
>>>>
>>>> Thanks for the reply, I would like to re-install from scratch of 1.5.6.
>>>> I did a easy_install -U ReviewBoard==1.5.6 early this morning,
>>>> I think it screwed up the installation since there are more errors
>>>> showing in the
>>>> reviewboard.log.
>>>>
>>>> How do I un-install the existing ReviewBoard and back to the point that
>>>> I
>>>> can do a fresh re-instll 1.5.6?
>>>>
>>>> tia
>>>>
>>>> cheers
>>>> James
>>>>   On Mon, Aug 29, 2011 at 9:45 AM, Christian Hammond <
>>>> chip...@chipx86.com> wrote:
>>>>
>>>>> Hi James,
>>>>>
>>>>> This is a problem specific to the 1.6 betas/RCs. It's a new feature
>>>>> that you won't find in older releases. It'll be fixed for 1.6 final (which
>>>>> I'm shooting for this weekend).
>>>>>
>>>>> Latest is generally the bust, but remember that 1.6 is not a finalized
>>>>> release. Given that this is a new feature, and likely hasn't had a lot of
>>>>> real-world testing due to 1.6 being in the beta state, some bugs are
>>>>> expected.
>>>>>
>>>>> You can't downgrade a 1.6 install to 1.5.x. You'd have to reinstall
>>>>> from scratch. For now, just disable that option.
>>>>>
>>>>> Christian
>>>>>
>>>>>
>>>>> --
>>>>> Christian Hammond - chip...@chipx86.com
>>>>> Review Board - http://www.reviewboard.org
>>>>> VMware, Inc. - http://www.vmware.com
>>>>>
>>>>>
>>>>>   On Mon, Aug 29, 2011 at 9:31 AM, James Wang <jwang....@gmail.com>wrote:
>>>>>
>>>>>> Is this problem related to 1.6RC2 specificly?
>>>>>> I installed this version thought the latest is the best version.
>>>>>>
>>>>>> How do i un-install ReviewBoard so that i can re-install from fresh?
>>>>>>
>>>>>> or is there a way to downgrade from 1.6RC2 to 1.5.6?
>>>>>>
>>>>>> TIA
>>>>>>
>>>>>> cheers
>>>>>> James
>>>>>>
>>>>>>
>>>>>> On Fri, Aug 26, 2011 at 2:24 PM, James Wang <jwang....@gmail.com>wrote:
>>>>>>
>>>>>>> hi,
>>>>>>>
>>>>>>> I put my exchange server name in the 'Mail Server:' and port set to
>>>>>>> 25,
>>>>>>> leave username and password empty.
>>>>>>>
>>>>>>> I checked 'send email when new users register an account' box.
>>>>>>>
>>>>>>> Following is the log message after i create a user.
>>>>>>> is it something wrong in the code?
>>>>>>>
>>>>>>> 2011-08-26 14:16:22,706 - ERROR - Error sending e-mail notification
>>>>>>> with subject 'New Review Board user registration for test1' on behalf of
>>>>>>> '"test james" <jw...@company.com>' to admin: sequence item 0:
>>>>>>> expected string, tuple found
>>>>>>> Traceback (most recent call last):
>>>>>>>   File
>>>>>>> "/usr/local/lib/python2.7/dist-packages/ReviewBoard-1.6rc2-py2.7.egg/reviewboard/notifications/email.py",
>>>>>>> line 376, in mail_new_user
>>>>>>>     message.send()
>>>>>>>   File
>>>>>>> "/usr/local/lib/python2.7/dist-packages/Django-1.3-py2.7.egg/django/core/mail/message.py",
>>>>>>> line 251, in send
>>>>>>>     return self.get_connection(fail_silently).send_messages([self])
>>>>>>>   File
>>>>>>> "/usr/local/lib/python2.7/dist-packages/Django-1.3-py2.7.egg/django/core/mail/backends/smtp.py",
>>>>>>> line 86, in send_messages
>>>>>>>     sent = self._send(message)
>>>>>>>   File
>>>>>>> "/usr/local/lib/python2.7/dist-packages/Django-1.3-py2.7.egg/django/core/mail/backends/smtp.py",
>>>>>>> line 104, in _send
>>>>>>>     email_message.message().as_string())
>>>>>>>   File
>>>>>>> "/usr/local/lib/python2.7/dist-packages/ReviewBoard-1.6rc2-py2.7.egg/reviewboard/notifications/email.py",
>>>>>>> line 137, in message
>>>>>>>     msg = super(SpiffyEmailMessage, self).message()
>>>>>>>   File
>>>>>>> "/usr/local/lib/python2.7/dist-packages/Django-1.3-py2.7.egg/django/core/mail/message.py",
>>>>>>> line 221, in message
>>>>>>>     msg['To'] = ', '.join(self.to)
>>>>>>> TypeError: sequence item 0: expected string, tuple found
>>>>>>>
>>>>>>>
>>>>>>>   On Fri, Aug 26, 2011 at 11:53 AM, Christian Hammond <
>>>>>>> chip...@chipx86.com> wrote:
>>>>>>>
>>>>>>>> Local sendmail is not supported today. You'll need an SMTP server.
>>>>>>>>
>>>>>>>> Christian
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Friday, August 26, 2011, Kannaiyan Natesan <gbpnk...@gmail.com>
>>>>>>>> wrote:
>>>>>>>> > Admin > Settings > Email
>>>>>>>> >
>>>>>>>> > Takes me to configure SMTP Settings. Not sure whether local
>>>>>>>> sendmail is supported.
>>>>>>>> >
>>>>>>>> > On Fri, Aug 26, 2011 at 10:53 AM, James Wang <jwang....@gmail.com>
>>>>>>>> wrote:
>>>>>>>> >>
>>>>>>>> >> Hi, there:
>>>>>>>> >>
>>>>>>>> >> I'm new to linux, I followed installation document on
>>>>>>>> administrator's guide, installed RB on a brand new installed Ubuntu 
>>>>>>>> Server
>>>>>>>> 11.04. The RB site
>>>>>>>> >> is up and running and I can create users, but no email was sent
>>>>>>>> out.
>>>>>>>> >> Actually I didn't find any instruction on configure email in the
>>>>>>>> guide,
>>>>>>>> >>
>>>>>>>> >> Am I missing something?
>>>>>>>> >> How does RB send out email and where to configure that?
>>>>>>>> >>
>>>>>>>> >> The ubuntu server can send out email relay to the exchange server
>>>>>>>> >> I tried using mutt on that server machine to send a email and
>>>>>>>> received from outlook on windows.
>>>>>>>> >> so must be some configuration is missing in RB. please help.
>>>>>>>> >> thanks in advance.
>>>>>>>> >>
>>>>>>>> >> Cheers
>>>>>>>> >> James
>>>>>>>> >>
>>>>>>>> >>
>>>>>>>> >> --
>>>>>>>> >> Want to help the Review Board project? Donate today at
>>>>>>>> http://www.reviewboard.org/donate/
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>>>>>>>>
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>>>>>>>> >
>>>>>>>> >
>>>>>>>> > --
>>>>>>>> > +1-650-605-3290 <tel:%2B1-650-605-3290>
>>>>>>>>
>>>>>>>> > The best things in life are free
>>>>>>>> >
>>>>>>>> > --
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>>>>>>>> http://www.reviewboard.org/donate/
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>>>>>>>>
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>>>>>>>>
>>>>>>>> --
>>>>>>>> --
>>>>>>>> Christian Hammond - chip...@chipx86.com
>>>>>>>> Review Board - http://www.reviewboard.org
>>>>>>>> VMware, Inc. - http://www.vmware.com
>>>>>>>>
>>>>>>>> --
>>>>>>>> Want to help the Review Board project? Donate today at
>>>>>>>> http://www.reviewboard.org/donate/
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>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>> --
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>>>>>> http://www.reviewboard.org/donate/
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>>>>>>
>>>>>
>>>>> --
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>>>>> http://www.reviewboard.org/donate/
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>>>>
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>>>
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>>
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>
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