here is the log file content

2012-11-27 01:31:48,400 - ERROR - Error sending e-mail notification with 
subject 'Review Request: cdfds' on behalf of '' to 
',"test user" <>': No suitable 
authentication method found.
Traceback (most recent call last):
line 231, in send_review_mail
line 251, in send
    return self.get_connection(fail_silently).send_messages([self])
line 79, in send_messages
    new_conn_created =
line 48, in open
    self.connection.login(self.username, self.password)
  File "/opt/reviewboard-1.6.13/python/lib/python2.7/", line 609, 
in login
    raise SMTPException("No suitable authentication method found.")
SMTPException: No suitable authentication method found.

On Tuesday, 27 November 2012 15:26:39 UTC+5:30, shaheer va wrote:
> Hi,
> I am using reviewboard 1.6.13 installed in Ubuntu. I've given smtp server 
> details and credentials in email settings. But when creating new review 
> requests, emails are not sending. Getting an exception 'SMTPException: No 
> suitable authentication method found.'
> Please find the attached log.
> Any help appreciated.
> Thanks,
> Shaheer

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