Rick,

This sounds like you hit some of the packaging problems that we encountered
with 1.7.17. Please upgrade to 1.7.18

-David


On Thu, Nov 7, 2013 at 8:06 AM, herranomal <rsprin...@gmail.com> wrote:

> ++Background
>
> I am using git repositories w/ RB 1.7.17.
>
> I had migrated RB to a different server. While configuring the server I
> re-installed RB. When I started RB, I performed the "rb-site upgrade" to go
> from RB 1.7.15 to 1.7.17. I thought that the migration had failed (symptoms
> below). So, I created a new site. I have the same symptoms with the new
> site.
>
> ++Symptoms
> After clicking New Review Request, selecting the repository, uploading a
> diff, and selecting "Create Review Request". the UI (browser) is virtually
> unresponsive.
>
> The only buttons that work are "Download Diff" and "View Diff".  I cannot
> add reviewers. I cannot enter text for a Description or Summary. Clicking
> on Publish does nothing, i.e. an error dialog is not generated. It cannot
> be discarded via the browser but I was able to submit an existing review.
>
> When I select View Diff the side-by-side diff is generated for the first
> file. Then the spinners just go around in the "Files Changed" section and
> the side-by-side section below.
>
> Once I click on "View Diff", the logfile shows this:
>
> 2013-11-07 15:00:00,245 - DEBUG - None - myusername - /r/3/diff/ -
> Generating diff viewer page for filediff id 3
> 2013-11-07 15:00:00,247 - DEBUG - None - myusername - /r/3/diff/ - Begin:
> Generating diff file info for diffset id 3
> 2013-11-07 15:00:00,270 - DEBUG - None - myusername - /r/3/diff/ - End:
> Generating diff file info for diffset id 3
> 2013-11-07 15:00:00,271 - DEBUG - None - myusername - /r/3/diff/ -
> Generating diff file info for diffset id 3 took 0.23475 seconds
> 2013-11-07 15:00:00,272 - DEBUG - None - myusername - /r/3/diff/ - Begin:
> Generating diff file info for diffset id 3, filediff 7
> 2013-11-07 15:00:00,278 - DEBUG - None - myusername - /r/3/diff/ - End:
> Generating diff file info for diffset id 3, filediff 7
> 2013-11-07 15:00:00,279 - DEBUG - None - myusername - /r/3/diff/ -
> Generating diff file info for diffset id 3, filediff 7 took 0.6363 seconds
> 2013-11-07 15:00:00,330 - DEBUG - None - myusername - /r/3/diff/ - Done
> generating diff viewer page for filediff id 3
>
> There are no errors in the lighttpd-error.log file.
> The Review Request never times out.
>
> I used "rbt close" on a pre-existing review and it worked. It  seems like
> the problem is browser/django related.
>
> Any ideas? Or, any ideas of how to troubleshoot this?
>
> Thanks,
>  -Rick
>
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