Dhananjay,

Can you try disabling the extension and re-enabling it?

Thanks,
-David


On Mon, Mar 31, 2014 at 8:45 AM, <dhananjayj...@gmail.com> wrote:

> Following are the errors reported in the Chrome..
>
>
> <https://lh5.googleusercontent.com/-uduOzC2hLaI/UzmNGLTDvcI/AAAAAAAAAB8/WAxPOSpr5_g/s1600/Chrome+Java+script+error.PNG>
> Please advice...I need to try out this feature ASAP so that we can get
> ahead and purchase the license.
>
> On Thursday, March 27, 2014 3:00:47 AM UTC+5:30, David Trowbridge wrote:
>
>> Dhananjay,
>>
>> Can you open up the browser console and see if there are any errors
>> reported there? In Chrome, it would be "Developer > Javascript Console",
>> and in Firefox, "Web Developer > Web Console"
>>
>> Thanks,
>> -David
>>
>>
>> On Sun, Mar 23, 2014 at 2:18 AM, <dhanan...@gmail.com> wrote:
>>
>>> We are using IE10 and latest version of Chrome. We even tried on
>>> Firefox, but the same issue is observed.. Do we need to do any specific
>>> setting in the browser?
>>>
>>>
>>> On Saturday, March 22, 2014 2:35:34 AM UTC+5:30, David Trowbridge wrote:
>>>
>>>>  What browser are you using?
>>>>
>>>> -David
>>>>
>>>>
>>>> On Fri, Mar 21, 2014 at 4:30 AM, <dhanan...@gmail.com> wrote:
>>>>
>>>>> Thanks.. We installed the power pack and the same is reflected in the
>>>>> admin/extensions area. But now we are not able to view the pdf after
>>>>> pressing the "Review" link.
>>>>>
>>>>> After pressing the "Review" link following screen is displayed with no
>>>>> pdf file contents
>>>>>
>>>>>
>>>>> <https://lh6.googleusercontent.com/-s09cYwWIFSc/UywiaYB84DI/AAAAAAAAAA8/lOmWRQFJf84/s1600/no+view.PNG>
>>>>> Actually we should be able to view the whole pdf file, but only the
>>>>> pdf title is visible.
>>>>>
>>>>> On Friday, March 21, 2014 2:49:15 PM UTC+5:30, David Trowbridge wrote:
>>>>>
>>>>>> If you go to /admin/settings/support/, you'll see the install key for
>>>>>> your server.
>>>>>>
>>>>>> -David
>>>>>>
>>>>>>
>>>>>> On Fri, Mar 21, 2014 at 2:15 AM, <dhanan...@gmail.com> wrote:
>>>>>>
>>>>>>> Thanks David, I will check. By the way..what should we enter in
>>>>>>> "Install key Administration UI → Support Settings)" while requesting the
>>>>>>> power pack trial license.
>>>>>>>
>>>>>>> <https://lh5.googleusercontent.com/-GPeAHZo1_LM/UywC9quSQcI/AAAAAAAAAAc/W2J3l3augGA/s1600/RB+power+pack+data.PNG>
>>>>>>>
>>>>>>>
>>>>>>> On Friday, March 21, 2014 12:38:35 PM UTC+5:30, David Trowbridge
>>>>>>> wrote:
>>>>>>>
>>>>>>>> It doesn't look like things are set up correctly. Can you look at
>>>>>>>> /admin/extensions/ and make sure that the extension is enabled and 
>>>>>>>> licensed?
>>>>>>>>
>>>>>>>> If so, can you look in the reviewboard log file?
>>>>>>>>
>>>>>>>> -David
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Mar 20, 2014 at 9:05 PM, <dhanan...@gmail.com> wrote:
>>>>>>>>
>>>>>>>>> Hi David and Christian,
>>>>>>>>>
>>>>>>>>> Thanks for your reply. When I added the pdf file in the review
>>>>>>>>> I could see following. It does not provide a "Review" link as you have
>>>>>>>>> specified. Does it mean that the power pack patch was not installed
>>>>>>>>> properly?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://lh6.googleusercontent.com/-Vg5gdhUnk5k/Uyu5648fhkI/AAAAAAAAAAM/-pLUaJuQwIM/s1600/PDF+review.PNG>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://lh6.googleusercontent.com/-Vg5gdhUnk5k/Uyu5648fhkI/AAAAAAAAAAM/-pLUaJuQwIM/s1600/PDF+review.PNG>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Thursday, March 20, 2014 11:42:15 AM UTC+5:30, David Trowbridge
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dhananjay,
>>>>>>>>>>
>>>>>>>>>> You can add PDF files to a review request with Update > Add File.
>>>>>>>>>> These will have a "Review" link, which will open up the PDF review 
>>>>>>>>>> UI.
>>>>>>>>>>
>>>>>>>>>> -David
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Wed, Mar 19, 2014 at 8:38 PM, <dhananj...@emerson.com> wrote:
>>>>>>>>>>
>>>>>>>>>>>  Hi,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I have installed the trial license of ReviewBoard power pack.
>>>>>>>>>>> How to create a pdf document review using this power pack? I am not 
>>>>>>>>>>> able to
>>>>>>>>>>> see anything specific to the power pack within the Reviewboard 
>>>>>>>>>>> site. Please
>>>>>>>>>>> provide guidance.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Dhananjay.
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Get the Review Board Power Pack at http://www.reviewboard.org/
>>>>>>>>>>> powerpack/
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