After some investigation, I believe I've tracked down the bug and created a
work-around. We'll be pushing up a new version of the Power Pack package
that will fix this issue soon. I'll send another email as soon as it's up.

-David


On Tue, Apr 1, 2014 at 12:17 AM, Abhijit Patil <abhijit1...@gmail.com>wrote:

> Hi David,
>
> I have run below command on Review Board server machine. Please refer
> below output.
>
> root@127:~# ls -lR /var/www/reviews.example.com/htdocs/media/ext
> /var/www/reviews.example.com/htdocs/media/ext:
> total 4
> drwxr-sr-x 5 www-data www-data 4096 2014-03-21 13:18 ReviewBoardPowerPack
>
> /var/www/reviews.example.com/htdocs/media/ext/ReviewBoardPowerPack:
> total 12
> drwxr-sr-x 2 www-data www-data 4096 2014-03-21 13:18 css
> drwxr-sr-x 2 www-data www-data 4096 2014-03-21 13:18 images
> drwxr-sr-x 2 www-data www-data 4096 2014-03-21 13:18 js
>
> /var/www/reviews.example.com/htdocs/media/ext/ReviewBoardPowerPack/css:
> total 8
> -rw-r--r-- 1 www-data www-data 5537 2014-03-21 13:18 powerpack-pdf.css
>
> /var/www/reviews.example.com/htdocs/media/ext/ReviewBoardPowerPack/images:
> total 12
> -rw-r--r-- 1 www-data www-data 4697 2014-03-21 13:18 ic...@2x.png
> -rw-r--r-- 1 www-data www-data 2429 2014-03-21 13:18 icons.png
>
> /var/www/reviews.example.com/htdocs/media/ext/ReviewBoardPowerPack/js:
> total 960
> -rw-r--r-- 1 www-data www-data  90177 2014-03-21 13:18 pdf.js
> -rw-r--r-- 1 www-data www-data 867448 2014-03-21 13:18 pdf.worker.js
> -rw-r--r-- 1 www-data www-data  18165 2014-03-21 13:18 powerpack-pdf.js
> root@127:~#
>
> It would be really great if you are helping us to resolve this issue.
>
> Thanks
> Abhijit Patil
>
> On Tuesday, April 1, 2014 2:22:51 AM UTC+5:30, David Trowbridge wrote:
>
>> I'm so sorry that this isn't working, and I really appreciate your
>> patience.
>>
>> Can you run 'ls -lR <sitedir>/htdocs/media/ext/" (where <sitedir> is
>> where you installed Review Board) and send that to me?
>>
>> -David
>>
>>
>> On Mon, Mar 31, 2014 at 1:40 PM, <dhanan...@gmail.com> wrote:
>>
>>> Tried..the issue still persists..!!!
>>>
>>>
>>> On Monday, March 31, 2014 3:13:27 PM UTC-5, David Trowbridge wrote:
>>>
>>>> Dhananjay,
>>>>
>>>> Can you try disabling the extension and re-enabling it?
>>>>
>>>> Thanks,
>>>> -David
>>>>
>>>>
>>>> On Mon, Mar 31, 2014 at 8:45 AM, <dhanan...@gmail.com> wrote:
>>>>
>>>>> Following are the errors reported in the Chrome..
>>>>>
>>>>>
>>>>> <https://lh5.googleusercontent.com/-uduOzC2hLaI/UzmNGLTDvcI/AAAAAAAAAB8/WAxPOSpr5_g/s1600/Chrome+Java+script+error.PNG>
>>>>> Please advice...I need to try out this feature ASAP so that we can get
>>>>> ahead and purchase the license.
>>>>>
>>>>> On Thursday, March 27, 2014 3:00:47 AM UTC+5:30, David Trowbridge
>>>>> wrote:
>>>>>
>>>>>> Dhananjay,
>>>>>>
>>>>>> Can you open up the browser console and see if there are any errors
>>>>>> reported there? In Chrome, it would be "Developer > Javascript Console",
>>>>>> and in Firefox, "Web Developer > Web Console"
>>>>>>
>>>>>> Thanks,
>>>>>> -David
>>>>>>
>>>>>>
>>>>>> On Sun, Mar 23, 2014 at 2:18 AM, <dhanan...@gmail.com> wrote:
>>>>>>
>>>>>>> We are using IE10 and latest version of Chrome. We even tried on
>>>>>>> Firefox, but the same issue is observed.. Do we need to do any specific
>>>>>>> setting in the browser?
>>>>>>>
>>>>>>>
>>>>>>> On Saturday, March 22, 2014 2:35:34 AM UTC+5:30, David Trowbridge
>>>>>>> wrote:
>>>>>>>
>>>>>>>>  What browser are you using?
>>>>>>>>
>>>>>>>> -David
>>>>>>>>
>>>>>>>>
>>>>>>>> On Fri, Mar 21, 2014 at 4:30 AM, <dhanan...@gmail.com> wrote:
>>>>>>>>
>>>>>>>>> Thanks.. We installed the power pack and the same is reflected in
>>>>>>>>> the admin/extensions area. But now we are not able to view the pdf 
>>>>>>>>> after
>>>>>>>>> pressing the "Review" link.
>>>>>>>>>
>>>>>>>>> After pressing the "Review" link following screen is displayed
>>>>>>>>> with no pdf file contents
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://lh6.googleusercontent.com/-s09cYwWIFSc/UywiaYB84DI/AAAAAAAAAA8/lOmWRQFJf84/s1600/no+view.PNG>
>>>>>>>>> Actually we should be able to view the whole pdf file, but only
>>>>>>>>> the pdf title is visible.
>>>>>>>>>
>>>>>>>>> On Friday, March 21, 2014 2:49:15 PM UTC+5:30, David Trowbridge
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> If you go to /admin/settings/support/, you'll see the install key
>>>>>>>>>> for your server.
>>>>>>>>>>
>>>>>>>>>> -David
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Fri, Mar 21, 2014 at 2:15 AM, <dhanan...@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Thanks David, I will check. By the way..what should we enter in
>>>>>>>>>>> "Install key Administration UI → Support Settings)" while 
>>>>>>>>>>> requesting the
>>>>>>>>>>> power pack trial license.
>>>>>>>>>>>
>>>>>>>>>>> <https://lh5.googleusercontent.com/-GPeAHZo1_LM/UywC9quSQcI/AAAAAAAAAAc/W2J3l3augGA/s1600/RB+power+pack+data.PNG>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Friday, March 21, 2014 12:38:35 PM UTC+5:30, David Trowbridge
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> It doesn't look like things are set up correctly. Can you look
>>>>>>>>>>>> at /admin/extensions/ and make sure that the extension is enabled 
>>>>>>>>>>>> and
>>>>>>>>>>>> licensed?
>>>>>>>>>>>>
>>>>>>>>>>>> If so, can you look in the reviewboard log file?
>>>>>>>>>>>>
>>>>>>>>>>>> -David
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Thu, Mar 20, 2014 at 9:05 PM, <dhanan...@gmail.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi David and Christian,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks for your reply. When I added the pdf file in the review
>>>>>>>>>>>>> I could see following. It does not provide a "Review" link as you 
>>>>>>>>>>>>> have
>>>>>>>>>>>>> specified. Does it mean that the power pack patch was not 
>>>>>>>>>>>>> installed
>>>>>>>>>>>>> properly?
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> <https://lh6.googleusercontent.com/-Vg5gdhUnk5k/Uyu5648fhkI/AAAAAAAAAAM/-pLUaJuQwIM/s1600/PDF+review.PNG>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> <https://lh6.googleusercontent.com/-Vg5gdhUnk5k/Uyu5648fhkI/AAAAAAAAAAM/-pLUaJuQwIM/s1600/PDF+review.PNG>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Thursday, March 20, 2014 11:42:15 AM UTC+5:30, David
>>>>>>>>>>>>> Trowbridge wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dhananjay,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> You can add PDF files to a review request with Update > Add
>>>>>>>>>>>>>> File. These will have a "Review" link, which will open up the 
>>>>>>>>>>>>>> PDF review UI.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> -David
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Wed, Mar 19, 2014 at 8:38 PM, <dhananj...@emerson.com>wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>  Hi,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I have installed the trial license of ReviewBoard power
>>>>>>>>>>>>>>> pack. How to create a pdf document review using this power 
>>>>>>>>>>>>>>> pack? I am not
>>>>>>>>>>>>>>> able to see anything specific to the power pack within the 
>>>>>>>>>>>>>>> Reviewboard
>>>>>>>>>>>>>>> site. Please provide guidance.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dhananjay.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Get the Review Board Power Pack at
>>>>>>>>>>>>>>> http://www.reviewboard.org/powerpack/
>>>>>>>>>>>>>>> ---
>>>>>>>>>>>>>>> Sign up for Review Board hosting at RBCommons:
>>>>>>>>>>>>>>> https://rbcommons.com/
>>>>>>>>>>>>>>> ---
>>>>>>>>>>>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>>>>>>>>>>>>>> ---
>>>>>>>>>>>>>>> You received this message because you are subscribed to the
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>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails
>>>>>>>>>>>>>>> from it, send an email to reviewboard...@googlegroups.com.
>>>>>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  --
>>>>>>>>>>>>> Get the Review Board Power Pack at http://www.reviewboard.org/
>>>>>>>>>>>>> powerpack/
>>>>>>>>>>>>> ---
>>>>>>>>>>>>> Sign up for Review Board hosting at RBCommons:
>>>>>>>>>>>>> https://rbcommons.com/
>>>>>>>>>>>>> ---
>>>>>>>>>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>>>>>>>>>>>> ---
>>>>>>>>>>>>> You received this message because you are subscribed to the
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>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from
>>>>>>>>>>>>> it, send an email to reviewboard...@googlegroups.com.
>>>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>  --
>>>>>>>>>>> Get the Review Board Power Pack at http://www.reviewboard.org/
>>>>>>>>>>> powerpack/
>>>>>>>>>>> ---
>>>>>>>>>>> Sign up for Review Board hosting at RBCommons:
>>>>>>>>>>> https://rbcommons.com/
>>>>>>>>>>> ---
>>>>>>>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>>>>>>>>>> ---
>>>>>>>>>>> You received this message because you are subscribed to the
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>>>>>>>>>>> it, send an email to reviewboard...@googlegroups.com.
>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>  --
>>>>>>>>> Get the Review Board Power Pack at http://www.reviewboard.org/pow
>>>>>>>>> erpack/
>>>>>>>>> ---
>>>>>>>>> Sign up for Review Board hosting at RBCommons:
>>>>>>>>> https://rbcommons.com/
>>>>>>>>> ---
>>>>>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>>>>>>>> ---
>>>>>>>>> You received this message because you are subscribed to the Google
>>>>>>>>> Groups "reviewboard" group.
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>>>>>>>>> send an email to reviewboard...@googlegroups.com.
>>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>>>
>>>>>>>>
>>>>>>>>  --
>>>>>>> Get the Review Board Power Pack at http://www.reviewboard.org/pow
>>>>>>> erpack/
>>>>>>> ---
>>>>>>> Sign up for Review Board hosting at RBCommons:
>>>>>>> https://rbcommons.com/
>>>>>>> ---
>>>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>>>>>> ---
>>>>>>> You received this message because you are subscribed to the Google
>>>>>>> Groups "reviewboard" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to reviewboard...@googlegroups.com.
>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>
>>>>>>
>>>>>>  --
>>>>> Get the Review Board Power Pack at http://www.reviewboard.org/pow
>>>>> erpack/
>>>>> ---
>>>>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
>>>>> ---
>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>>>> ---
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>>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>>> an email to reviewboard...@googlegroups.com.
>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>
>>>>
>>>>  --
>>> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
>>> ---
>>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
>>> ---
>>> Happy user? Let us know at http://www.reviewboard.org/users/
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>>>
>>
>>  --
> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
> ---
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