Christian,

Please take a look at my replay down below (Bold text).




On Tuesday, December 16, 2014 11:51:13 AM UTC+11, Christian Hammond wrote:
>
> Hi, 
>
> It's possible that, while a telnet session is working fine, the server is 
> being strict with e-mails coming from the server, due to some validation. 
> Sending over Telnet isn't going to be the same as sending in a real-world 
> case, given the headers we use. 
>
> Can you get me the information from my previous couple posts? I'll need 
> that in order to have a better idea as to what's going wrong. 
>
> To recap the questions: 
>
> 1) What's the mail server software being used? 
>
 
*Exchange 2013 server *
>
>
> 2) Is the mail server being run on the same machine as Review Board. 
>

*No, RB is running on Ubuntu 14.04 and  the email server is running on 
Windows Server 2008*

>
> 3) Are you sending to individual users, or to mailing lists? 
>

*I create a new review and I add a Group to that review and a People. Same 
result no email.  *

>
> Another question: 
>
> 4) If you check the "Send a test e-mail" checkbox in settings and save, do 
> you get an e-mail? 
>

*No email :-(*
 

>
> Christian 
>
> --   
> Christian Hammond - chri...@beanbaginc.com <javascript:>   
> Review Board - https://www.reviewboard.org   
> Beanbag, Inc. - https://www.beanbaginc.com 
>
> -----Original Message----- 
> From: MoonWalker <daniel.c...@gmail.com <javascript:>> 
> Reply: revie...@googlegroups.com <javascript:> <revie...@googlegroups.com 
> <javascript:>>> 
> Date: December 15, 2014 at 4:41:09 PM 
> To: revie...@googlegroups.com <javascript:> <revie...@googlegroups.com 
> <javascript:>>> 
> Cc: daniel.c...@gmail.com <javascript:> <daniel.c...@gmail.com 
> <javascript:>>>, chri...@beanbaginc.com <javascript:> <
> chri...@beanbaginc.com <javascript:>>> 
> Subject:  Re: No more notifications (email) . how to debug? 
>
> > Chris, 
> >   
> > I tested the smpt server and it works, so I hate to say that seems like 
> > something is not right on my RB (2.0.11). I tested on my RB server, by 
> > using these steps http://www.wikihow.com/Send-Email-Using-Telnet . 
> >   
> > Something that I am not sure if RB passes this info or not " 
> >   
> > HELO sendinghostname -> This command initiates the SMTP conversation. 
> The 
> > host connecting to the remote SMTP server identifies itself by it's 
> fully 
> > qualified DNS host name. 
> >   
> >   
> >   
> >   
> > On Tuesday, December 16, 2014 11:09:05 AM UTC+11, Christian Hammond 
> wrote: 
> > > 
> > > Is the IP address displayed a separate server, or is it the IP of the 
> > > Review Board server? 
> > > 
> > > What mail server software is running on that address? 
> > > 
> > > Christian 
> > > 
> > > 
> > > On Monday, December 15, 2014, MoonWalker > > > wrote: 
> > > 
> > >> hi, 
> > >> 
> > >> I had to migrate the RB. No issues on the migration, both machines 
> were 
> > >> using the same RB version (latest one). 
> > >> 
> > >> The mail server will forward every email, it does not require logging 
> nor 
> > >> psw. 
> > >> 
> > >> RB stop sending any emails any more. 
> > >> 
> > >> The logs does not show anything related to email. Is it possible to 
> debug 
> > >> this issue using some other Linux logs? 
> > >> 
> > >> I attached a screenshot of the email server configuration. 
> > >> 
> > >> 
> > >> 
> > >>   
> > >> 
> > >> 
> > >> On Monday, December 15, 2014 8:43:56 PM UTC+11, Christian Hammond 
> wrote: 
> > >>> 
> > >>> Hi, 
> > >>> 
> > >>> Is there anything in common between the ones that do work, and the 
> ones 
> > >>> that don't? 
> > >>> 
> > >>> Is Review Board configured to talk to an external mail server, or 
> > >>> something like a local sendmail? 
> > >>> 
> > >>> When e-mails are sent, are they sent immediately, or is there a 
> > >>> significant delay? 
> > >>> 
> > >>> Also, are you sending to individual users, or mailing lists? 
> > >>> 
> > >>> Christian 
> > >>> 
> > >>> -- 
> > >>> Christian Hammond - chri...@beanbaginc.com 
> > >>> Review Board - https://www.reviewboard.org 
> > >>> Beanbag, Inc. - https://www.beanbaginc.com 
> > >>> 
> > >>> -----Original Message----- 
> > >>> From: MoonWalker   
> > >>> Reply: revie...@googlegroups.com > 
> > >>> Date: December 14, 2014 at 8:42:32 PM 
> > >>> To: revie...@googlegroups.com > 
> > >>> Subject: No more notifications (email) . how to debug? 
> > >>> 
> > >>> > My favor Team (IT) decided to do some changes to the email server 
> and 
> > >>> RB 
> > >>> > send emails once every full moon and sometimes does not even send 
> a 
> > >>> single 
> > >>> > one. Is there any way to debug any email related issue on RB. The 
> IT 
> > >>> guys 
> > >>> > say that everything is okay on their end, but I need to prove that 
> > >>> that is 
> > >>> > not right. I turned on the dubug mode on RB, but I do not see any 
> > >>> issue :-/ 
> > >>> > 
> > >>> > 
> > >>> > -- 
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> > > 
> > > 
> > > -- 
> > > -- 
> > > Christian Hammond - chri...@beanbaginc.com   
> > > Review Board - http://www.reviewboard.org 
> > > Beanbag, Inc. - http://www.beanbaginc.com 
> > > 
> > > 
> >   
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