Hi,

You'd have to see if GitLab has any logs on this, but I doubt you'll find any 
detailed information on why those credentials are wrong. We don't have anything 
more detailed on our end. We're just taking what gets provided in the form and 
trying to use their API to authenticate. The only information we get back is 
whether that succeeded or failed.

What version of GitLab are you running?

Christian 

--  
Christian Hammond - christ...@beanbaginc.com  
Review Board - https://www.reviewboard.org  
Beanbag, Inc. - https://www.beanbaginc.com

-----Original Message-----
From: Sri Ram Kannan <sriram.ss...@gmail.com>
Reply: reviewboard@googlegroups.com <reviewboard@googlegroups.com>>
Date: May 7, 2015 at 12:40:39 PM
To: reviewboard@googlegroups.com <reviewboard@googlegroups.com>>
Cc: christ...@beanbaginc.com <christ...@beanbaginc.com>>
Subject:  Re: Integration of gitlab and reviewboard error

> Hi Chris,
>  
> Thanks for your reply.
>  
> I tried numerous time to login with the same credentials that I use it for
> gitlab. Still it fails.
>  
> Wondering what I'm missing here !
>  
> Is there any way to check the error logs anywhere ?
>  
> Regards,
> Sri.
>  
> On Thursday, May 7, 2015 at 3:21:32 PM UTC-4, Christian Hammond wrote:
> >
> > Hi Sri,
> >
> > When authenticating a repository, we do so through the GitLab API, and not
> > SSH. This error means exactly what it means: Your username or password you
> > provided doesn't match what's configured in GitLab. I'd make sure you're
> > using the exact same credentials to log into GitLab, and that you're using
> > your username, not e-mail address, to do so.
> >
> > Christian
> >
> > --
> > Christian Hammond - chri...@beanbaginc.com  
> > Review Board - https://www.reviewboard.org
> > Beanbag, Inc. - https://www.beanbaginc.com
> >
> > -----Original Message-----
> > From: Sri Ram Kannan >
> > Reply: revie...@googlegroups.com > > >>
> > Date: May 7, 2015 at 12:19:35 PM
> > To: revie...@googlegroups.com > > >>
> > Subject: Integration of gitlab and reviewboard error
> >
> > > Hi,
> > >
> > > I'm trying to connect the gitlab and reviewboard together by addina a
> > > gitlab repository into the reviewboard.
> > >
> > > Initially, I faced error : Unable to link Unable to link the account:
> > The
> > > username or password is incorrect.
> > >
> > > After reading one the topic in this group,
> > >
> > > I added the ssh key from reviewboard (removing the line breaks, new
> > lines)
> > > and pasted it in the gitlab successfully.
> > >
> > > And I also created a symbolic link of rbssh from /usr/local/bin to
> > /usr/bin/
> > >
> > > Still I face the same error as Unable to link the account: The username
> > or
> > > password is incorrect.
> > >
> > > I don't know where the logs are generated to check.
> > >
> > > I request someone to help me on this.
> > >
> > > Note: I usually log-in to gitlab using LDAP .
> > >
> > > Regards,
> > > sri.
> > >
> > > --
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> >
>  
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