As far as I know, the check box "open an issue" can be unchecked by 
following ways:

1. Normal User : Account settings page -> uncheck the tick on "open an 

2.Super User: Users-> click each users -> unheck the tick on "open an issue"

But this is little bit difficult to do. What if there 1K users and admin 
needs to click each profile of the normal users to uncheck the box ?

Is there a way in an administrator point of view to uncheck the open an 
issue box permanently so that it reflect automatically on all permanent 
users and new users profile that will be created in future ?

Thanks and Regards,

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