We've seen weird behavior in Outlook/Exchange, which we've never quite figured out, but threads should be correct in other clients..
It sounds from the parent post that the message IDs aren't actually syncing up the way they should. It would be helpful to have a bug filed that shows details (screenshots, headers, and the message ID from the review request in the database) from real-world e-mails that aren't threading correctly. That will help ensure it's on our radar and that we have enough information to attempt repro cases. Christian -- Christian Hammond President/CEO of Beanbag <https://www.beanbaginc.com/> Makers of Review Board <https://www.reviewboard.org/> On Wed, May 24, 2017 at 4:50 AM, Damian Skobel <[email protected]> wrote: > I struggled with a similar requirement to organize / group emails > regarding the same review request in the form of a conversation that could > be folded / unfolded similar to the following image > <https://goo.gl/images/xT1rmR>. Finally, I applied a workaround however, > I would like to do it in the right way so I would be grateful for > suggestions on how to solve it. Maybe Christian could help? > > > W dniu czwartek, 6 kwietnia 2017 11:28:53 UTC+2 użytkownik Lukasz napisał: >> >> Hello, >> is it possible to merge all kind of Review Board email notifications into >> one thread (viewable in client, ex. Outlook as conversation)? >> >> We have a couple of email types: review, update, discard, submit etc. and >> only one type - [UPDATED] works always correctly as a thread/conversation. >> Rest of emails are coming to our mailboxes separately what makes people >> unhappy because of spam ;) >> >> Problem occurs even if I set headers (email.py) to >> review_request.email_message_id: >> >> if in_reply_to: >> headers['In-Reply-To'] = in_reply_to >> headers['References'] = in_reply_to >> >> I wonder why discard/submit emails are not merged - notice that as review >> request 'updated' notification, they are sent through *send_review_mail * >> method. >> I also noticed that in correct threads headers 'Message-ID' and next >> message 'In-Reply-To' are not matching. >> >> Was there some fix for it or you can suggest us how to set up headers >> 'In-Reply-To' and 'References' for email threads? >> >> Best regards, >> Lukasz >> >> >> -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ > Happy user? Let us know! https://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
