Hi Christian,

Thanks for the quick response.
I'm not particularly comfortable with SQL but i'll ask a colleague if he 
can help out - i'll let you know.

Thanks
Rob

On Friday, 26 May 2017 09:24:00 UTC+1, Rob Backhurst wrote:
>
> Hi,
>
> We have recently upgraded our ReviewBoard from version 1.7.22 to 2.5.10 - 
> as well as also upgrading from RHEL 6.x to CentOS 7.3.1611.
> Since then we have a review that cannot be interacted with...can't post a 
> new review or comment, adjust existing comments etc - or even delete the 
> review.
> We get a "HTTP 500 INTERNAL SERVER ERROR" from the browser and the 
> following error in the ReviewBoard logs:
>
> --------------------------------
>
> None - admin - /api/review-requests/27393/ - Exception thrown for user admin 
> at 
> http://reviews/api/review-requests/27393/?api_format=json&force-text-type=html&include-text-types=raw
>
> (1062, "Duplicate entry '1701871-1' for key 'reviews_reviewrequest_b8c24015'")
> Traceback (most recent call last):
>   File "/usr/lib/python2.7/site-packages/django/core/handlers/base.py", line 
> 112, in get_response
>     response = wrapped_callback(request, *callback_args, **callback_kwargs)
>   File "/usr/lib/python2.7/site-packages/django/views/decorators/cache.py", 
> line 52, in _wrapped_view_func
>     response = view_func(request, *args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/django/views/decorators/vary.py", 
> line 19, in inner_func
>     response = func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/resources/base.py", 
> line 196, in __call__
>     request, method, view, api_format=api_format, *args, **kwargs)
>   File 
> "/usr/lib/python2.7/site-packages/djblets/webapi/resources/mixins/api_tokens.py",
>  line 65, in call_method_view
>     return view(request, *args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/util/decorators.py", line 
> 75, in _call
>     f = augmented_func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/decorators.py", line 
> 122, in _call
>     return view_func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/reviewboard/webapi/decorators.py", 
> line 36, in _check
>     return view_func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/decorators.py", line 
> 122, in _call
>     return view_func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/reviewboard/webapi/decorators.py", 
> line 139, in _check
>     return view_func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/util/decorators.py", line 
> 75, in _call
>     f = augmented_func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/decorators.py", line 
> 122, in _call
>     return view_func(*args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/resources/base.py", 
> line 488, in get
>     etag = self.get_etag(request, obj, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/resources/base.py", 
> line 1134, in get_etag
>     encode_etag=False, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/resources/base.py", 
> line 1162, in generate_etag
>     etag = repr(self.serialize_object(obj, request=request, **kwargs))
>   File "/usr/lib/python2.7/site-packages/reviewboard/webapi/mixins.py", line 
> 60, in serialize_object
>     obj, *args, **kwargs)
>   File "/usr/lib/python2.7/site-packages/djblets/webapi/resources/base.py", 
> line 774, in serialize_object
>     value = serialize_func(obj, request=request)
>   File 
> "/usr/lib/python2.7/site-packages/reviewboard/webapi/resources/review_request.py",
>  line 561, in serialize_commit_id_field
>     return obj.commit
>   File 
> "/usr/lib/python2.7/site-packages/reviewboard/reviews/models/review_request.py",
>  line 273, in get_commit
>     commit_id=six.text_type(self.changenum))
>   File "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
> 493, in update
>     rows = query.get_compiler(self.db).execute_sql(None)
>   File "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py", 
> line 980, in execute_sql
>     cursor = super(SQLUpdateCompiler, self).execute_sql(result_type)
>   File "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py", 
> line 786, in execute_sql
>     cursor.execute(sql, params)
>   File "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
> 53, in execute
>     return self.cursor.execute(sql, params)
>   File "/usr/lib/python2.7/site-packages/django/db/utils.py", line 99, in 
> __exit__
>     six.reraise(dj_exc_type, dj_exc_value, traceback)
>   File "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
> 53, in execute
>     return self.cursor.execute(sql, params)
>   File "/usr/lib/python2.7/site-packages/django/db/backends/mysql/base.py", 
> line 124, in execute
>     return self.cursor.execute(query, args)
>   File "/usr/lib64/python2.7/site-packages/MySQLdb/cursors.py", line 205, in 
> execute
>     self.errorhandler(self, exc, value)
>   File "/usr/lib64/python2.7/site-packages/MySQLdb/connections.py", line 36, 
> in defaulterrorhandler
>     raise errorclass, errorvalue
> IntegrityError: (1062, "Duplicate entry '1701871-1' for key 
> 'reviews_reviewrequest_b8c24015'")
>
>
> --------------------------------
>
>
> I've seen another similar post on this forum but no resolution.  
> (https://groups.google.com/forum/#!topic/reviewboard/7T9oAFHuLSU)
>
> Is there anything we can do here?
>
>
> Thanks
>
> Rob
>
>
>

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