I am using reviewboard-2.5.10-1

On Friday, July 28, 2017 at 1:55:46 PM UTC-4, AJ Einsmann wrote:
>
> Christian,
>
> I have responded in another post that you replied to so we can track my 
> issue there. I put the logs there. However, I am a clearcase administrator. 
> I know the tool very well. Maybe I can be of service to you as far as 
> clearcase support goes for reviewboard??
>
> On Monday, July 24, 2017 at 5:21:20 PM UTC-4, Christian Hammond wrote:
>>
>> Hi,
>>
>> Can you tell me what version of Review Board you're using?
>>
>> Unlike the other types of repositories we support, the ClearCase support 
>> is entirely community-owned and driven. We work with those using ClearCase 
>> to get patches in for Review Board and RBTools. The reason we depend on the 
>> community for this is that ClearCase is not a frequently-used type of 
>> repository these days, and we've been unable to get a suitable license from 
>> IBM for development.
>>
>> Can you check the Review Board log file and see what errors are coming up 
>> when trying to post a change for review? RBTools is reacting to a crash 
>> server-side, which I'd like to help debug.
>>
>> Christian
>>
>> On Fri, Jul 21, 2017 at 10:52 AM, AJ Einsmann <[email protected]> wrote:
>>
>>> So we heard about reviewboard and decided to try it out. I have 
>>> literally not have had this much consternation setting up a tool. I was 
>>> able to get the tool installed and running. The first two repositories I 
>>> set up are working. I have added four more and none are working. In my 
>>> environment we have multiple VOBs and views. Our clearcase is setup using 
>>> regions. So not all vobs are in the same region. For reviewboard I have 
>>> cross tagged the VOBs and views I am using in RB so they can be accessed 
>>> from the region that my reviewboard server is in. Our VOBs and views are 
>>> hosted on seperate designated VOB servers and view servers. however, only 
>>> tow of my repoitories are working for RB. for the others I get the message 
>>> as posted below. There is nothing in the log file that is helpful for 
>>> troubleshooting. If any of you have any ideas I would love to know.
>>>
>>> The only thing in the log is the messge:
>>> - reloading logging settings.
>>>
>>> Here is the output when I try to post anything form the failing 
>>> repositories:
>>>
>>> rbt post -d commonPaths.xml@@/main/13:commonPaths.xml@@/main/15
>>> >>> RBTools 0.7.10
>>> >>> Python 2.7.5 (default, Oct 11 2015, 17:47:16)
>>> [GCC 4.8.3 20140911 (Red Hat 4.8.3-9)]
>>> >>> Running on 
>>> Linux-3.10.0-327.10.1.el7.x86_64-x86_64-with-redhat-7.2-Maipo
>>> >>> Home = /user/jupcm
>>> >>> Current directory = /view/rbjupcm_view/cm_data/jupiter_testing/COMMON
>>> >>> Command line: rbt post -d 
>>> commonPaths.xml@@/main/13:commonPaths.xml@@/main/15
>>>
>>>
>>> ........................(I removed the checking for scm tool section for 
>>> brevity)
>>>
>>>
>>> >>> Checking for a ClearCase repository...
>>> >>> Running: cleartool pwv -short
>>> >>> Running: diff --version
>>> >>> Running: cleartool lsview -full -properties -cview
>>> >>> Running: cleartool describe -short vob:.
>>> >>> Running: cleartool pwv -root
>>> >>> repository info: Path: /view/rbjupcm_view/cm_da, Base path: 
>>> /view/rbjupcm_view/cm_da, Supports changesets: False
>>> >>> Making HTTP GET request to http://localhost:80/reviewboard/api/
>>> >>> Running: cleartool lsvob -long /cm_data/jupiter_testing
>>> >>> Repository's /cm_data/jupiter_testing uuid is 
>>> u'b38fa70c.027011e6.8b0a.f8:bc:12:55:e7:14'
>>> >>> Making HTTP GET request to 
>>> http://localhost:80/reviewboard/api/repositories/?tool=ClearCase
>>> >>> Cached response for HTTP GET 
>>> http://localhost:80/reviewboard/api/repositories/?tool=ClearCase 
>>> expired and was modified
>>> >>> Making HTTP GET request to 
>>> http://localhost:80/reviewboard/api/repositories/7/info/
>>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>>> extended information for this repository.
>>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>>> fetching extended information for this repository.', u'code': 210}}
>>> >>> Making HTTP GET request to 
>>> http://localhost:80/reviewboard/api/repositories/1/info/
>>> >>> Cached response for HTTP GET 
>>> http://localhost:80/reviewboard/api/repositories/1/info/ expired and 
>>> was modified
>>> >>> Making HTTP GET request to 
>>> http://localhost:80/reviewboard/api/repositories/2/info/
>>> >>> Cached response for HTTP GET 
>>> http://localhost:80/reviewboard/api/repositories/2/info/ expired and 
>>> was modified
>>> >>> Making HTTP GET request to 
>>> http://localhost:80/reviewboard/api/repositories/4/info/
>>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>>> extended information for this repository.
>>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>>> fetching extended information for this repository.', u'code': 210}}
>>> >>> Making HTTP GET request to 
>>> http://localhost:80/reviewboard/api/repositories/5/info/
>>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>>> extended information for this repository.
>>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>>> fetching extended information for this repository.', u'code': 210}}
>>> >>> Making HTTP GET request to 
>>> http://localhost:80/reviewboard/api/repositories/6/info/
>>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>>> extended information for this repository.
>>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>>> fetching extended information for this repository.', u'code': 210}}
>>> Traceback (most recent call last):
>>>   File "/usr/bin/rbt", line 9, in <module>
>>>     load_entry_point('RBTools==0.7.10', 'console_scripts', 'rbt')()
>>>   File "/usr/lib/python2.7/site-packages/rbtools/commands/main.py", line 
>>> 133, in main
>>>     command.run_from_argv([RB_MAIN, command_name] + args)
>>>   File "/usr/lib/python2.7/site-packages/rbtools/commands/__init__.py", 
>>> line 663, in run_from_argv
>>>     exit_code = self.main(*args) or 0
>>>   File "/usr/lib/python2.7/site-packages/rbtools/commands/post.py", line 
>>> 713, in main
>>>     repository_info = 
>>> repository_info.find_server_repository_info(api_root)
>>>   File "/usr/lib/python2.7/site-packages/rbtools/clients/clearcase.py", 
>>> line 986, in find_server_repository_info
>>>     if parse_version(server.rb_version) >= parse_version('1.5.3'):
>>>   File "/usr/lib/python2.7/site-packages/rbtools/api/resource.py", line 
>>> 301, in __getattr__
>>>     raise AttributeError
>>> AttributeError
>>>
>>> -- 
>>> Supercharge your Review Board with Power Pack: 
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons: 
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
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>>
>>
>>
>> -- 
>> Christian Hammond
>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>> Makers of Review Board <https://www.reviewboard.org/>
>>
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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