That log-related message is harmless, but interesting. It does mean it's
reaching Review Board code.

This is generally not something you'll want to turn on unless advised by
us, but in your $sitedir/conf/settings_local.py, set:

    DEBUG = True

Then restart Apache and load the page. See if you get a more detailed error.

After we resolve this, you'll want to set DEBUG back to False. This
actually changes a lot of behavior and makes your install slower and less
secure.

Christian

On Thu, Oct 5, 2017 at 1:11 PM, <[email protected]> wrote:

> Forgot to mention in last message: I talked it over with my supervisor
> and, to the best of our knowledge, there are no other Web Services running
> on that server.
>
>
> On Thursday, October 5, 2017 at 4:08:36 PM UTC-4,
> [email protected] wrote:
>>
>> Hi Christian,
>>
>> Thank you for the reply.
>>
>> There is no log being generated in the Review Board folder, but I did see
>> something I hadn't noticed before in the apache log:
>>
>> [Thu Oct 05 06:25:03.401752 2017] [wsgi:warn] [pid 17317:tid
>>> 140477232400256] mod_wsgi: Compiled for Python/2.7.11.
>>> [Thu Oct 05 06:25:03.401833 2017] [wsgi:warn] [pid 17317:tid
>>> 140477232400256] mod_wsgi: Runtime using Python/2.7.12.
>>> [Thu Oct 05 06:25:03.401988 2017] [mpm_event:notice] [pid 17317:tid
>>> 140477232400256] AH00489: Apache/2.4.18 (Ubuntu) mod_wsgi/4.3.0
>>> Python/2.7.12 configured -- resuming normal operations
>>> [Thu Oct 05 06:25:03.402013 2017] [core:notice] [pid 17317:tid
>>> 140477232400256] AH00094: Command line: '/usr/sbin/apache2'
>>> *[Thu Oct 05 19:42:51.964780 2017] [wsgi:error] [pid 29333:tid
>>> 140477126346496] No handlers could be found for logger
>>> "djblets.log.middleware"*
>>>
>>
>> I looked through the djblets.log.middleware documentation on the review
>> board site but couldn't find anything about handlers. Have you seen this
>> error before? If so what steps were needed to solve it?
>>
>> Thank you for your time,
>> David
>>
>> On Thursday, October 5, 2017 at 1:41:34 PM UTC-4, Christian Hammond wrote:
>>>
>>> Hi,
>>>
>>> It's not normal on an Ubuntu install to hit a 500 error like this. If
>>> you're seeing a 500 this early, it's usually something failing before any
>>> requests even get to Review Board. These might appear in the apache
>>> error_log in the Review Board site directory's logs/ directory, or maybe in
>>> Apache's main error_log in /var/logs. Start by checking those and see if
>>> you can find anything that stands out.
>>>
>>> Is this server being used for any other web services?
>>>
>>> Christian
>>>
>>> On Tue, Oct 3, 2017 at 12:15 PM, <[email protected]> wrote:
>>>
>>>> Installing Review Board for the first time and can't get past a "500 -
>>>> Internal Server Error" page on start up. I followed all of the set up
>>>> instructions from the webpage,checked to make sure that Apache is using
>>>> wsgi, and confirmed that the username and password I gave ReviewBoard work
>>>> correctly with PostgresSQL.
>>>>
>>>> Is there a way to enable logging from the command line? Or at least get
>>>> more verbose debugging info? As of right now Review Board is not writing
>>>> any log files, and there are no errors in the Apache log file, so I have no
>>>> leads on how to fix this problem.
>>>>
>>>>
>>>> *Installation Info*Ubuntu 16.04.3 LTS
>>>> Apache 2.4.18
>>>> PostgreSQL 9.5.9
>>>> rb-site 2.5.16
>>>> Python 2.7.12
>>>>
>>>> --
>>>> Supercharge your Review Board with Power Pack:
>>>> https://www.reviewboard.org/powerpack/
>>>> Want us to host Review Board for you? Check out RBCommons:
>>>> https://rbcommons.com/
>>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>>> ---
>>>> You received this message because you are subscribed to the Google
>>>> Groups "reviewboard" group.
>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>> an email to [email protected].
>>>> For more options, visit https://groups.google.com/d/optout.
>>>>
>>>
>>>
>>>
>>> --
>>> Christian Hammond
>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>> Makers of Review Board <https://www.reviewboard.org/>
>>>
>> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
> "reviewboard" group.
> To unsubscribe from this group and stop receiving emails from it, send an
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>



-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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