Hi, Looks like whatever error you're encountering is a socket-level error, indicating that the mail server can't be reached. You should double-check the serve name and port, make sure they're correct.
Is this only happening periodically, or for each e-mail? Christian On Wed, Jan 24, 2018 at 3:19 PM, MoonWalker <[email protected]> wrote: > Hi, > > I turned all the logs ON to try to find out why the emails are getting > block on this review. I am not able to see what is going on from this log > (reviewboard.log). Any ideas are more than welcome. > > cheers > > 2018-01-24 23:03:20,376 - DEBUG - - root - Calculated issue counts for > review request ID 3242 across 1 review(s): Resulting counts = {u'A': 0, > u'B': 0, u'R': 0, u'D': 0, u'O': 0}; DB values = > [{u'screenshot_comments__issue_status': > None, u'general_comments__issue_opened': None, > u'file_attachment_comments__pk': None, u'screenshot_comments__issue_opened': > None, u'comments__pk': None, u'general_comments__pk': None, > u'comments__issue_opened': None, u'general_comments__issue_status': None, > u'file_attachment_comments__issue_opened': None, > u'screenshot_comments__pk': None, u'comments__issue_status': None, > u'file_attachment_comments__issue_status': None}]; Field IDs = > {u'screenshot_comments': set([]), u'general_comments': set([]), > u'comments': set([]), u'file_attachment_comments': set([])} > 2018-01-24 23:05:28,025 - ERROR - - root - Could not send e-mail message > with subject "Re: Review Request 3242: TICKET-56 : SSS - Less - Configure > PIN " from "[email protected]" to "[u'Mi <Mi.F@totocom>', u'Adrion Ro < > [email protected]>', u'Peter Far <[email protected]>', u'Dan< > [email protected]>', u'Krzy Stanta <[email protected]>', u'Boly > Bron <[email protected]>', u'Jimy Korn <[email protected]>']" > Traceback (most recent call last): > File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-3.0. > 2-py2.7.egg/reviewboard/notifications/email/utils.py", line 297, in > send_email > message.send() > File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5- > py2.7.egg/django/core/mail/message.py", line 276, in send > return self.get_connection(fail_silently).send_messages([self]) > File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5- > py2.7.egg/django/core/mail/backends/smtp.py", line 87, in send_messages > new_conn_created = self.open() > File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5- > py2.7.egg/django/core/mail/backends/smtp.py", line 48, in open > local_hostname=DNS_NAME.get_fqdn()) > File "/usr/lib/python2.7/smtplib.py", line 256, in __init__ > (code, msg) = self.connect(host, port) > File "/usr/lib/python2.7/smtplib.py", line 316, in connect > self.sock = self._get_socket(host, port, self.timeout) > File "/usr/lib/python2.7/smtplib.py", line 291, in _get_socket > return socket.create_connection((host, port), timeout) > File "/usr/lib/python2.7/socket.py", line 571, in create_connection > raise err > > -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ > Happy user? Let us know! https://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "Review Board Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- Christian Hammond President/CEO of Beanbag <https://www.beanbaginc.com/> Makers of Review Board <https://www.reviewboard.org/> -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "Review Board Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
