Hi Mr. Wiser,

Sorry for the late reply here, but it's been a busy week here and I haven't
had much time to look at the community forum.

This does look like you have two copies of Review Board installed and
Apache is using the older one. It looks like you have two versions
installed from two different installation methods. Review Board has found
the following packages:

* /usr/local/lib/python2.7/dist-packages/ReviewBoard-3.0.15-py2.7.egg/
* /usr/local/lib/python2.7/dist-packages/reviewboard

The former being the 3.0.15 version, the latter being 3.0.7. You'll need to
remove the latter.

If you've ever installed via yum or similar, you can't mix and match this
with pip or easy_install. It's important to not mix package types on a
system, so if that's what happened here, you're going to spend some time
cleaning up the older packages. You likely also have older versions of
Djblets and maybe other packages.

If you are switching package types, we recommend installing via pip (which
uses Wheel packages) instead of easy_install (which uses Egg packages), as
pip and the Wheel format is the official way to manage packages in Python
going forward.

Christian

On Mon, Nov 4, 2019 at 7:25 AM Mr.Wiser <[email protected]> wrote:

> Hello guys!
> Thank you for a great service... But currently I'm stuck.
> Cannot update the review board it's self.
>
> The version of Review Board running does not match the version the site
> was last upgraded to. You are running *3.0.7* and the site was last
> upgraded to *3.0.15*.
>
> Please upgrade your site to fix this by running:
>
>     $ rb-site upgrade /var/www/reviewboard.X.com
>
> Getting this message:
>>
>> The log output below, including warnings and errors,
>> can be ignored unless upgrade fails.------------------ <begin log output> 
>> ------------------
>> Creating tables ...
>> Installing custom SQL ...
>> Installing indexes ...
>> Installed 0 object(s) from 0 fixture(s)
>> INFO:root:Using reviewboard.scmtools.svn.pysvn backend for SVN
>> No evolution required.
>> ------------------- <end log output> -------------------Resetting 
>> in-database caches.Upgrade complete!
>> root@Reviewboard:~#
>
>
>
> Then restart the web server.
>
> service apache2 stop
>> service apache2 start
>
>
>
>
> - Did it,
>
> If that does not work...Check the Python version
>
> Your web server is running Python *2.7.12*. You may have installed Review
> Board using a different version of Python. To find out, run:
>
>    $ rb-site --version
>
> getting this message:
>
>>
>> root@Reviewboard:~# rb-site --version
>> rb-site 3.0.15
>> Python 2.7.12 (default, Nov 12 2018, 14:36:49)
>> [GCC 5.4.0 20160609]
>> Installed to 
>> /usr/local/lib/python2.7/dist-packages/ReviewBoard-3.0.15-py2.7.egg/reviewboard
>
> Your installation method might have changed
>
> Review Board can be installed using a Python package manager (pip or
> easy_install) or through a system package manager (such as yum). If you
> previously installed using one package manager but have since installed
> with another, you might need to uninstall/erase the old packages and
> re-install using the new one.
>
> This version of Review Board was installed to
> /usr/local/lib/python2.7/dist-packages/reviewboard. You can see where the
> new version was installed to by running:
>
>    $ rb-site --version
>
> Same.
>
> What should I do? Pretty stuck over here...
> Thanks!
>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
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> <https://groups.google.com/d/msgid/reviewboard/2749eeef-2da5-421d-a39e-e841a377d866%40googlegroups.com?utm_medium=email&utm_source=footer>
> .
>


-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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